Restaurant General Manager, Stories on High - Hilton Columbus Downtown

Hilton

  • Columbus, OH
  • Permanent
  • Full-time
  • 1 day ago
is seeking a talented Restaurant General Manager to lead the team at Stories on High! Our hotel boasts 1,000 guest rooms, 75,000 square feet of event space, and several unique dining options. We are connected to the Greater Columbus Convention Center, only a short walk from Nationwide Arena and North Market.Stories on High is Columbus' tallest rooftop bar, towering 28 stories over High Street and offering 360-degree views of the city from our two terraces. Every item on our menu has a purpose – a story behind it and why it was curated specifically for the skybar. We invite our guests to discover those stories as they create their own through their experience at Stories on High.The ideal candidate will be a charismatic and strategic leader with a passion for curating exceptional dining experiences and driving operational success. They will excel in team development, effective communication, and financial management, while cultivating a warm, guest-centric environment. Fine dining and luxury hotel experience are preferred but not essential.Shift Pattern: This is a full-time position which requires full availability to work varying shifts across weekdays, weekends and holidays.What will I be doing?As a General Manager, you would be responsible for directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards:
  • Management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward
  • Monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
  • Initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
  • Recruiting, interviewing and training team members
What are the benefits of working for Hilton?*Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
  • Go Hilton travel program: 100 nights of discounted travel
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
  • Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
  • Comprehensive Health Insurance coverage for you and your family, including Telemedicine
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)
  • 401K plan and company match to help save for your retirement
**Available benefits may vary depending upon property-specific terms and conditions of employmentWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton