Part Time Customer Service Representative
- Rock Rapids, IA Fostoria, OH
- $15.00-17.00 per hour
- Permanent
- Part-time
Company: Town & Country Disposal – A Waste Connections Company
Pay Range: $15 – $17 per hourWhy Choose Waste Connections?At Waste Connections, we do things differently. As a leading provider of solid waste collection, transfer, disposal, and recycling services across the U.S. and Canada, we’re proud of our people-first culture. We empower our employees to grow their careers, serve their communities, and make a difference—every single day.What You’ll Do:As a Customer Service Representative, you’ll be the friendly voice and helpful problem-solver that ensures a positive experience for our customers. Key responsibilities include:Answering incoming calls and assisting with new service requests, cancellations, and account changesAccepting and processing customer paymentsInvestigating and resolving billing inquiriesUpdating and maintaining customer account informationCollaborating with drivers, dispatch, and other team members to address service issues and customer needsWhat We’re Looking For:2+ years of high-volume customer service experienceProficiency in Microsoft Word, Excel, and OutlookStrong verbal and written communication skillsA proactive, solutions-oriented mindsetA team player who cares about safety, service, and community impactWhat You’ll Get in Return:Competitive hourly pay: $18 – $20401(K) with company match – let us help you plan for your futureMedical, Dental, and Vision InsuranceAccess to additional benefits including:Employee Assistance and Mental Health ProgramsEmergency Travel AssistancePrepaid Legal PlanEmployee Stock Purchase PlanScholarship Opportunities for dependentsEmployee Relief FundWaste Connections is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.#INWCC