Job Description:Collegiate Hotel Group® is seeking a Food & Beverage Supervisor to join Graduate by Hilton Iowa City and its brilliant team of hospitality enthusiasts.JOB DUTIES AND RESPONSIBILITIES
Maintaining dining areas of service according to the brand’s quality and service standards
Provides ongoing direction, supervision and monitoring to hourly staff
Conducts walk through of dining and storage areas to ensure all areas are clean and organized
Covering extra shifts as required, in the case of staff shortage, to ensure service standards are maintained
Ensures all policies and procedures as they relate to quality standards, uniform policy, cash handling, and quality presentation
Coaching and teaching/training employees on SOP’s and service standards
Communicate with Food and Beverage Manager as well as Upper Management with any concerning issues.
Bar Inventory monthly
Create SOP’s for open and closing checklists for bar cleaning and par levels
Develop and monitor par levels of all goods associated with the bar.
Other duties as assigned
EDUCATION AND EXPERIENCE
High School Diploma/GED, post-high school education preferred
Minimum of 1 year in customer service role
KNOWLEDGE, SKILLS AND ABILITIES
Outgoing personality
Ability to communicate effectively verbally
Team player
Strong leadership skills
Ability to exceed expectations of guests and team members
Excellent time management skills
BENEFITS/ PERKS
Work today, get paid today, with Daily Pay!
Free telemedicine and virtual mental health care access for all team members starting day one!
Multiple health insurance and life insurance options
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.*Collegiate Hotel Group is an Equal Opportunity Employer.
