Entry Level Customer Service Assistant
Swift7 Consultants
- Houston, TX
- Permanent
- Full-time
At Swift 7 Consultants, we specialize in delivering innovative solutions and operational excellence to help our clients thrive in competitive industries. Our team combines strategic expertise with practical execution, ensuring that every project is completed with precision and efficiency. We value collaboration, adaptability, and a commitment to excellence in everything we do.Job DescriptionJob DescriptionWe are seeking an enthusiastic and motivated Entry Level Customer Service Assistant to join our growing team. This role is ideal for individuals looking to start their career in a dynamic, fast-paced environment. The successful candidate will provide exceptional support to our clients, address inquiries, and assist in ensuring an outstanding customer experience.ResponsibilitiesRespond to customer inquiries via phone, email, and in-person in a timely and professional mannerAssist in resolving customer issues and escalating complex matters when necessaryMaintain accurate records of customer interactions and transactionsCollaborate with internal teams to ensure client satisfactionProvide product and service information to customersSupport the development of customer service procedures and best practicesQualificationsQualificationsHigh school diploma or equivalent (Bachelor’s degree preferred)Strong verbal and written communication skillsExcellent problem-solving and multitasking abilitiesPositive attitude and a strong commitment to customer satisfactionBasic computer skills, including Microsoft Office SuiteAbility to work both independently and as part of a teamAdditional InformationBenefitsCompetitive salaryOpportunities for career growth and professional developmentComprehensive training programSupportive and collaborative work environmentHealth, dental, and vision insurance optionsPaid time off and holidays