ASSISTANT BANQUET SUPERVISOR
Golden Entertainment
- Laughlin, NV
- Permanent
- Full-time
- Responsible for overall day-to-day operation, including supervision of Banquet staff and execution of all banquet events
- Must be present in all casino and major events as determined by the Manager of Banquets
- Trains, supervises, and schedules Banquet team members to ensure established standards are maintained
- Maintain storage and prep areas for banquets alongside the Banquet Captain, track inventory and gather together orders for products needed at upcoming events in a timely manner. (Inclusive of beverage products, linen needs, disposable silverware)
- Assemble task lists for staff to complete in preparation for an event and reporting to Manager
- Assist with any office side duties to the manager’s discretion when on floor duties are slower
- Attend food & beverage meetings
- Maintain all updated copies of the BEOs and lead sheets within the banquet department
- Run banquet checks as needed for accounting
- Assist as a Banquet Server as needed for large events or days with multiple events
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
- Perform other duties as assigned
- Prior experience working in a casual dining, high volume food and beverage outlet or banquets preferred
- Excellent written, verbal and group presentation communication skills
- Working knowledge of kitchen equipment and sanitation guidelines
- Proven experience providing high level of guest service
- Delphi, Infogenesis, Kronos and Stratten Warren preferred
- Ability to access and input information using a moderately complex computer system
- Ability to perform basic math computation
- Must be 21 years of age
- High school diploma or equivalent preferred
- Ability to effectively communicate in English, both written and verbal
- Obtain and maintain all work cards as required by the company
- Verify right to work in the United States
- Alcohol Awareness Card
- Food Handler’s Card
- Non Gaming Card
- Occasionally push/pull, lift, carry up to 40lbs at floor, knee, waist, and chest levels
- Occasionally squat kneel, reach, bent, and twist
- Occasionally sit and work at a desk or computer, and communicate via radio
- Regularly standing or walking
- Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity
- Constant movement throughout both Laughlin properties
- Ability to ascend and descent stairs
- Indoor & Outdoor
- Smoky & Noisy
- Bright flashing lights
- Extreme hot & cold temperatures
- Exposure to dust, fumes, gases, and slippery surfaces