
IT Support Technician
- Scottsdale, AZ
- Contract
- Full-time
- Perform user profile migrations and merges on Windows laptops.
- Re-register laptops to the new Active Directory domain in alignment IT policies.
- Ensure seamless transfer of user data, settings, and application access during profile transitions.
- Troubleshoot and resolve technical issues related to domain migration and user profile conflicts.
- Provide hands-on support to end users before, during, and after the migration process.
- Experience in Windows desktop support and Active Directory environments.
- Strong understanding of user profile management and domain migration best practices.
- Knowledge of Microsoft Endpoint Manager (Intune), SCCM, or similar enterprise tools.
- Familiarity with tools such as Microsoft User State Migration Tool (USMT), ForensiT, or similar profile migration utilities.
- Experience with laptop imaging, reconfiguration, and endpoint management.