
Manager, Human Resources
- Philadelphia, PA
- Permanent
- Full-time
- Counsels, orientates and trains managers and supervisors on the interpretation and administration of Human Resources policies. Administers Human Resources policies and procedures as they pertain to all employees.
- Oversees, handles and manages employee relations issues. Assists with employee counseling, discipline and grievance handling.
- Recommends new approaches, policies and procedures to maintain efficient and effective services.
- Manages direct reports. Ensures compliance with state, local and federal guidelines and policies to protect the business and its employees.
- Partners with management to ensure strategic HR goals, policies and programs are aligned with business initiatives.
- Administers compensation programs and assists in job analysis, job evaluation and performance management to ensure compliance with division guidelines.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.