Billing Analyst
- USA
- Permanent
- Full-time
- Prepare invoices per Firm billing policies, guidelines, and standard processes
- Prepare draft invoices, review, and revise narratives following Firm standards, execute time/cost transfers and other value adjustments; finalize invoices and ensure that invoices are delivered for payment (via e-mail, post, or e-billing as applicable); execute all billing tasks per established standard processes
- Identify and resolve technical issues, consulting with others as appropriate and escalating issues to management on a timely basis
- Maintain and update client billing information, instructions, and requirements necessary in processing invoices
- Evaluate complex situations using multiple sources of information, exercising good analytical skills, and evaluate judgment based on the analysis of factual and qualitative information in complicated and/or novel situations
- With limited supervision, work independently to complete assigned tasks and work responsibilities to meet agreed objectives; consider the impact of recommendations when making decisions or resolving problems
- Exchange ideas and information effectively, concisely and logically, and be sensitive to audience diversity
- Exercise a required degree of tact and diplomacy when dealing with others and in handling sensitive issues
- Perform other duties as may be assigned
- A bachelor's degree in business administration, commerce, finance, liberal arts, or related courses. Or, relevant experience
- Prior experience in a billing role (preferred but not required)
- General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment, and requirements
- Knowledge and experience of financial systems (SAP preferred but not required)
- Good working knowledge of Microsoft Office applications (e.g. Excel, Word, Outlook)
- Keen attention to detail and effective organizational skills
- Excellent English written and spoken communication skills
- Confidence to escalate and ask questions, especially when being asked to deviate from standard processes
- Able to prioritize and handle multiple tasks to meet deadlines
- Able to perform at high levels in a fast-paced, ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required
- Strong problem-solving and analytical skills
- Able to anticipate work needs and follow through with minimum direction, follow up on own initiative
- Flexible to work a reasonable shift schedule is required