Receptionist/Administrative Assistant
Central Garden & Pet
- Milwaukee, WI
- $18.00-20.00 per hour
- Permanent
- Full-time
- Answer all incoming phone calls for all General Pet Supply business units in a friendly manner and route them to the appropriate individual or department.
- Greet all visitors and guests of General Pet Supply in a friendly, courteous manner, determine their needs and direct them to the appropriate person.
- Fax outgoing correspondence. Route all incoming faxes to the appropriate person or department.
- Post outgoing mail daily. This includes ensuring postage funds are available for mailings.
- Order office supplies on a weekly basis per the request of employee and department needs in the most cost-effective manner. Will match packing slip to invoice; code and approve invoice; forward to accounting for payment.
- Order business cards and other supplies as needed for lunchroom, warehouse, paper, etc.
- Make maintenance phone calls (i.e. ice machine repairs, vending company, plumbing, etc.)
- Fold, stuff and mail customer’s statements monthly and assist with department mailings as needed. Ensure we have enough supplies to complete the mailing (window envelopes, return envelopes and postage).
- Stuff and mail weekly A/P checks, monthly statements, customer invoice copy, credit invoices, monthly fliers and miscellaneous mailings.
- Maintain fax machines and invoice printer (i.e. toner, paper)
- Regular attendance
- Onsite presence in Reception area.
- Perform order entry for General Pet Supply.
- Assist the Human Resource department with various administrative tasks.
- Assist the Credit Manager with credit references.
- Assist with activities for trade shows/customer appreciation events (booklets, raffle tickets, name badges)
- Maintain SOP manual; inform Supervisor of changes to position or procedures as they occur
- High School diploma or equivalent.
- 1+ year of Administrative experience.
- Friendly and courteous on the phone and in person to customers, vendors, guests and co-workers.
- Maintain confidentiality of employee records and conversations/communications.
- Excellent oral and written communication skills. Able to read, write and speak English.
- Able to handle multiple tasks and can prioritize them. Able to work to deadlines.
- Flexible, able to adapt to a changing work environment
- Excellent interpersonal skills and be understanding of people and their problems.
- Able to use and operate general office equipment
- Experience with personal computers, Microsoft programs and HRIS systems.
- Excellent organization and follow up skills.
- Professional appearance and conduct.
- Strong aptitude for detail.
- Able to work at a computer and sit for extended periods of time.
- Responsive to internal and external customers’ needs.
- Ability to work in a constant state of alertness and safe manner.
- Comprehensive Medical, Dental and Vision Insurance
- Free Life and Disability Insurance
- Health and Dependent Care Flexible Spending Accounts
- 401k with company match
- Paid vacation and holidays
- Employee Assistance Program
- Access to thousands of free online courses
- Product discounts
- Education Assistance (both college degrees and professional)
- Referral program with cash bonus
- Access to on-demand pay
- Paid Parental Leave