
Area Sales Manager
- Alpharetta, GA
- Permanent
- Full-time
- Sales Strategy Support
- Coach community Sales Consultants on the design and implementation of local engagement plans to generate qualified traffic to their communities - Realtor outreach, prospects, referrals, Quick Delivery Homes (QDHs), etc. and partner with Marketing on execution
- Identify community sales challenges, and work with Sales and Project Management for resolution
- Serve as “voice of sales” and “voice of customers” to division management
- Perform competitive analysis and make recommendations to optimize sales results
- Provide input on floorplans and model homes for new community start-up
- Advise on divisional sales and marketing plans
- Weigh in on and champion all compensation initiatives including compensation program design and sales contests
- Support the Online Sales program to include co-coaching and problem solving to improve partnerships among Online Sales and other Sales team members
- People and Talent Management
- Mentor, coach, inspire, and provide feedback by identifying performance gaps and training needs; help develop performance and training plans
- Identify, recruit, and hire future sales team members; improve success in hiring and retention
- Build and maintain good relationships with Sales Professionals outside of Toll Brothers to consider for future placement when staffing needs are identified
- Governance and Adoption
- Reinforce corporate expectations for performance, behaviors, and mindsets
- Ensure technology use and adoption
- Including but not limited to assuring follow-up activities and weekly buyer updates calls are completed consistently and logged in to Salesforce
- Reinforce training
- Serve effectively on HOA boards as needed
- Implement directives both National and Locally instituted
- People Management and Motivation: manage a team of 10+ Sales Consultants by:
- Optimizing performance of people, including determination of capabilities, integration into teams, allocation of tasks, direction, support, guidance, motivation, and management of performance
- Providing effective feedback, throughout the performance management cycle, to ensure optimum performance
- Understanding what motivates your team, expresses gratitude for efforts and rewards achievements
- Collaboration: work with and across multiple departments to achieve results
- Communication: when speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely
- Problem Solving: apply creative problem-solving to address business needs and issues
- Business Acumen: understand practices, procedures and systems to make a company money
- Travel 4 days a week working alongside employees in the field, visiting each community once every 2 weeks
- Essential:
- 5+ home sales experience
- 2+ years of experience in managing, coaching, or mentoring others
- CRM software experience
- Preferred:
- Bachelor’s degree
- Salesforce experience desired but not required
- 2+ People management experience
- New home construction knowledge