Automotive Technician/Mechanic Volvo
- Rockville, MD
- $30.00-50.00 per hour
- Permanent
- Full-time
- 3+ years of previous automotive technician experience required
- Certified in factory training is a plus!
- ASE and A/C certifications are a plus!
- CSI and Quality scores above regional average**
- Must have basic tools
- Must be proficient in all vehicle maintenance services
- Production averaging over 100%
- Must be a team player and have the ability to work repetitively on complex tasks
- Must be a minimum of eighteen years of age
- Must have a valid driver’s license and safe driving record
- Must be able to pass pre-employment screening (background)
- 4- day work week available
- Flexible work schedules
- Closed Sundays
- Competitive pay
- Health care: medical, vision, dental insurance plans
- Short-term and long-term disability plans
- Life Insurance
- 401(k)
- Paid Holidays and PTO
- ASE certification reimbursement
- Tenure Bonuses
- Apprenticeship program available
- Maryland State Inspection training
- Employee discounts on vehicle purchases, parts and service repairs
- Opportunities to join our community service initiatives
- Internal career advancement opportunities
- Document all work performed and recommended on assigned repair order
- Make accurate use of the multi-point inspection form on each vehicle
- Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time
- Maintain technician proficiency as specified by DARCARS standards
- Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical
- Perform all levels of diagnosis and repair on vehicles
- Perform all levels of preventive/routine maintenance services
- Utilize product and technical training as assigned by the manufacturer and management
- Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
- Maintain manufacturer (CSI) Customer Satisfaction Index at or above the DARCARS specified goal(s) in service for district, regional and national scores
- Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
- Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees
- Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced
- Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
- Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information
- Other duties maybe assigned by management