Security Officer
Belterra Park Gaming
- Cincinnati, OH
- Permanent
- Full-time
- The Security Officer maintains order on Belterra Park property providing extraordinary guest service at all times and has the resiliency to deal with the difficult customer.
- Monitors and patrols assigned areas to provide a safe environment for guests and employees.
- The Security Officer assists guests and employees on directions and proper procedures.
- Protects all transfers of money on the gaming floor as well as the physical transportation of jackpots.
- The Security Officer assists sick or injured guests and employees.
- Reports unsafe or hazardous conditions.
- The Security Officer checks identification of all persons that appear to be under 21 years of age.
- Stays alert for, reports, and responds appropriately to all violations on company property.
- The Security Officer composes accident/incident reports and witness statements when necessary.
- Operates company vehicles in a safe manner.
- The Security Officer responds to Emergency situations as necessary. Conducts emergency actions including, but not limited to performing evacuations, establishing and maintaining cordons, and perimeters.
- Performs dispatch activities and logs all dispatches accurately.
- The Security Officer prepares detailed reports on security incidents and submits to Security Management for review.
- Maintains confidentiality with respect to company and guest information.
- This position spends a majority of on-duty time standing and/or walking in public areas of the property, including but not limited to, the gaming pavilion, restaurants, meeting spaces, rooming areas, parking lots, and grounds.
- Must be able to effectively and efficiently transverse stairs, uneven surfaces, varied flooring surfaces and ground coverings while patrolling, responding to calls for service or emergency situations.
- Ability to compose, review and comprehend, clear, concise and accurate reports.
- Must be able to identify and quickly respond to potential problems, altercations and conflicts and defend self and others in combative situations.
- Must be able to lift, push and pull up to 50 lbs, move money boxes, carts and drop equipment as necessary.
- Must be able to assist sick or injured guests and/or employees.
- Ability to communicate courteously, effectively, and professionally with guests, outside contacts and all levels of employees.
- Must be able to use tools and equipment, including but not limited to, keys, handcuffs, flashlights, radios, computers and other tools specific to the position.
- Must be flexible to work varying shifts and time schedules as needed.
- May drive company vehicles at times
- Ability to perform duties under varying conditions, including but not limited to, exposure to varying levels of crowds, noise, and changing weather conditions.
- Effective verbal and written communication skills.
- Ability to maintain extremely confidential information.
- General familiarity with investigative procedures.
- Must be bondable with no felony convictions.
- Valid driver's license, required.
- Ability to compose clear, accurate, and concise reports.
- CPR Certificate and blood borne pathogen training.
- Ability to obtain the appropriate work authorization per gaming regulations.
- Ability to work in a drug free environment and pass a chemical dependency test as required.
- Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.