UAT Manager / UAT Test Lead (Contract)
Tek Spikes
- Santa Clara, CA
- Contract
- Full-time
- 8+ years of hands-on UAT experience, including test planning, coordination, and execution.
- Proven track record as a UAT Lead for large-scale, cross-functional projects.
- Strong understanding of sales and sales operations processes, preferably in consumer channel environments.
- Expertise in Release and Change Management processes (Agile, Scrum, Waterfall, Iterative).
- Hands-on experience with the Salesforce platform preferred.
- Proficiency in test automation frameworks and design best practices.
- Solid project management knowledge with the ability to align testing with lifecycle milestones.
- Excellent communication and presentation skills across technical and business stakeholders.
- Experience working with distributed/global teams.
- High attention to detail, ownership, and a proactive, solution-oriented mindset.
- Lead UAT activities for feature releases, enhancements, and production deployments.
- Coordinate with cross-functional teams to ensure business requirements are fully tested.
- Develop UAT strategy, test plans, scripts, test cases, and test reports.
- Review and validate requirements and test coverage.
- Manage test data, test environments, and reporting dashboards.
- Monitor and report UAT metrics, including SLAs, KPIs, and defect trends.
- Facilitate triage calls and ensure resolution of UAT issues with IS&T and business teams.
- Conduct release readiness reviews and post-release retrospectives.
- Document UAT best practices, templates, and lessons learned for process improvement.
- Communicate UAT status, risks, and mitigation plans to stakeholders and project managers.
- Collaborate with QA, development, and operations teams to ensure seamless releases.
- Experience with UAT coordination in a Salesforce ecosystem.
- Familiarity with test tools like HP ALM, JIRA, Zephyr, or similar.
- Prior experience supporting Sales, CRM, or B2B systems.
- Comfortable working in a fast-paced, ambiguous, enterprise environment.