Training Assistant
CRMG
- Clackamas, OR
- $22.00-26.00 per hour
- Permanent
- Full-time
- Make sure you're covered - Medical, Dental, Vision Insurance, Employer-paid Life Insurance, Employee Paid Voluntary Insurance options, and a Flexible Spending Medical/Dependent Care Savings Account.
- Give you the tools to stay on track for the future - The opportunity to enroll in the 401(k) program with an employer match (Eligible first of the month after 90 days of employment).
- Assistance with work/life balance - Employee Assistance Program (Available to use on your first day!)
- Give you a break - Paid Sick time, Vacation, Ten (10) paid Holidays, and Birthday Time Off!
- Provide one-on-one training either live or virtually for "Move-in, Renewal, & Move-Out Training" as required.
- Provide group training either live or virtually for "Forms", and "New Hire" classes as required.
- Prior to new employees' first day, coordinate the New Hire training.
- Launch a survey to all new hires within 5 days of the date of hire asking them to provide their preferred learning style.
- Launch monthly reminder emails by deadlines for all upcoming training
- Accurately administer all tasks for LMS and reconcile monthly invoices.
- Subject matter expert on company policies, procedures, practices, and software systems to provide help desk assistance to answer email and telephone questions from onsite staff accurately and efficiently.
- Ensure all training materials are ordered, organized, and timely distributed before all training classes - live in a classroom or virtual setting.
- Assist in material development with robust and accurate research.
- Coordinate ordering of all meals required for live training and accurately process rebills.
- One (1) year of experience with CRMG or two (2) years of onsite experience at another property management company.
- One (1) year of experience in affordable housing (Low-Income Housing Tax Credit and/or HUD) is preferred.
- Knowledge of and ability to confidently communicate landlord/tenant laws, State and Federal Labor Laws, and Fair Housing Laws, and refrain from all illegal discrimination practices.
- Entrata experience is preferred.
- Strong verbal and written communication skills
- Strong computer skills with intermediate-level proficiency using Microsoft Office Suite and TEAMS.
- Detail-oriented with strong organizational skills including research, planning, notifications, and follow-through.
- Strong presentation skills with the ability to engage and influence an audience.
- Project a confident demeanor and authority.
- Quickly learn and then teach new computer programs and systems.
- Possess reliable transportation, a current and valid driver's license, and proof of insurance.