About the OpportunityAt Nelson Mazda Cool Springs, we’re redefining the car buying experience. As a Client Advisor, you’ll deliver a professional, pressure-free experience focused on customer satisfaction—not commission. If you’re passionate about helping people, thrive in a team environment, and are motivated to grow - we want to hear from you.What You'll GetBase pay of $4,000 per month (non-commissioned) plus Bonus * New car allowance with MazdaPaid Time Off (PTO) begins accruing after 90 days401(k) with up to 6% company match $1 for $1!Health, dental, and vision insurance availableVolunteer Time Off (VTO) given on 1st day of employmentConsistent, predictable schedule: Saturdays required, closed SundaysOngoing training and support to help you succeedWhat You’ll DoGuide guests through a world-class, transparent car buying experienceRespond to internet and phone inquiries and schedule showroom appointmentsMake 45+ outbound calls daily to follow up with leads and prospectsConduct vehicle walkarounds and deliver expert-level product presentationsLog all customer interactions in CRM and dealership systemsPrepare vehicles and customer info for upcoming appointmentsAssist with showroom appearance, lot organization, and guest hospitalityStay current on Mazda models, news, and competitive vehicle offeringsWhat We’re Looking ForStrong communication and customer service skillsPositive attitude and a team-oriented mindsetAbility to multitask in a fast-paced environmentComfortable using technology and CRM platformsValid driver’s license and clean driving recordRetail or sales experience preferred, but not requiredWhat Success Looks Like13 vehicles sold monthly (rolling 90-day average)95%+ customer satisfaction index (MBEP score)High conversion rate of internet and phone leadsStrong performance in optional protection and service product offeringsCompletion of all Mazda certifications and trainingAbout UsAt Nelson Mazda Cool Springs, we live the Nelson Difference—treating every customer like family and every team member with respect. We’re proud to foster a workplace where collaboration, integrity, and professional growth are front and center.Apply Now Submit your application today and take the next step in your automotive career with a team that values people over pressure.EEOC StatementNelson Mazda Cool Springs is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We believe that diversity strengthens our team and allows us to better serve our customers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status. We are dedicated to providing reasonable accommodations to individuals with disabilities in the application and hiring process, and to ensure equal opportunities throughout employment.