Administrative Assistant/Client Services Coordinator
Cocheco Elder Law Associates, PLLC
- Dover, NH
- Permanent
- Full-time
- Answer the telephone professionally and with care, following firm procedures - Route calls or take messages
- Scheduling office appointments for attorneys
- Onboarding new and prospective clients
- Maintaining the company’s database
- Preparing general correspondence and legal documents for attorney review
- Preparing client portfolios
- Other duties as assigned
- High school diploma or equivalent, some college experience preferred
- Must have strong customer service and phone skills with the ability to demonstrate care and patience toward clients, staff, and visitors
- Must have excellent typing and computer skills using Microsoft Office
- Must be highly organized and be able to prioritize workload to meet deadlines
- Good verbal and written communication skills (grammar, punctuation, spelling, and proofreading skills)
- A high degree of accuracy with strong attention to detail
- Have a professional and friendly attitude with the ability to work independently and be a team player
- Have the willingness and aptitude to learn new software programs and systems
- Ability to work in a fast-paced environment
Cocheco Elder Law Associates, PLLC is a small, but busy law office dedicated to helping families achieve their estate planning and elder law goals. We believe in developing strong, lasting relationships with our clients by providing exceptional service from the first phone call to the delivery of their estate plan. We deliver a wide range of estate planning and elder law services, including estate planning, long-term care planning, Medicaid applications, probate, and trust administration. We are a people-first business that always keeps the client's needs and interests in mind.