Credit Representative

Graco

  • Dayton, MN
  • Permanent
  • Full-time
  • 1 month ago
Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.Proactively determine extension of credit for the assigned Graco Accounts Receivable portfolio, and the resolution of disputed transactions in accordance with Management Policy by minimizing the bad debt expense, managing the days sales outstanding to the corporate objective, and supporting corporate sales efforts through the utilization of credit.What You Will Do at GracoGather information and provide recommendation for approval of payment terms and credit limits for new and existing customers, consistent with Corporate Policy and Guidelines.Collection of outstanding Accounts Receivable balances utilizing various collection procedures including telephone, written communication, or personal contact with the customer, and through collaboration with Sales and Customer Service where appropriate.Monitor customer credit exposure on select accounts so it doesn’t exceed the established limits. Release orders for shipment within defined credit limits and account status in accordance with established policy and procedure.Monitor, research and resolve open disputed items (chargebacks, deductions, short payments, and unpaid invoices): * Determine the reason and status of all open disputed transactions.
  • Resolve disputed items with the appropriate areas (Customer Service, Warranty, Returns, etc).
  • Work directly with customers to resolve or collect disputed transactions.
  • Identify deduction trends, patterns, and concentrations and work with appropriate areas to identify and address the root cause and champion process change.
  • Recommend write-off of uncollectible disputed items, with support, as required.
Monitor, research, and resolve all open Credit Memos, On Account Cash, and Unapplied balancesWork with Cash App and Credit Reps to ensure proper application of unapplied cash.Identify appropriate off-sets for open credit memos.Work directly with the customer to arrange for disposition of remaining open creditsWhat You Bring to GracoBachelor’s degree in Finance, Accounting, or similar degree preferred, or equivalent combination of education and/or experience.Minimum 0-2 years in finance-related functionBasic familiarity with Credit terms and conditions and financial instruments, with the aptitude to learn.Excellent communication skills, both written and oral.Demonstrated ability to analyze financial statements and make sound credit/risk decisions.Demonstrated ability to effectively handle sensitive confidential credit issues with customers.Demonstrated ability to learn a variety of computer programs.#LI-AI1At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco’s culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career.Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco’s comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit .The base pay range for this position is listed below, exclusive of fringe benefits or other compensation. If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth. $21.35 - $37.40

Graco