Product Marketing Support Specialist
Endress+Hauser
- Greenwood, IN
- Permanent
- Full-time
- Provide comprehensive support to Sales Center colleagues and specialized representatives on product and application-related Level measurement issues
- Effectively manage technical support cases within Smart support, both pre and post-sales
- Offer online and telephone Level support to Sales Center and Representative sales teams
- Assist regional sales offices and representatives in their endeavors
- Contribute to problem-solving initiatives aimed at resolving issues that impact sales adversely
- Collaborate with Technical Support Personnel (TSP) and area managers upon request
- Undertake any additional duties as assigned
- Possess a Bachelor's degree in Engineering, Electronics, Physics, Chemistry, Marketing, or equivalent, coupled with at least two (2) years of relevant experience in the process control industry; or an equivalent combination of education and experience
- Demonstrate proficiency in problem-solving methodologies, including the ability to define problems, gather data, and draw valid conclusions
- Proficient in SAP and Microsoft Office Suite
- Display exceptional problem-solving skills
- Adaptability to thrive in an international work environment
- Exhibit a strong customer service orientation
- Demonstrate outstanding leadership, organizational, communication, and interpersonal skills, enabling effective interaction with individuals at all organizational levels
- Ability to articulate issues clearly and concisely, both verbally and in writing
- Proficiency in reading and interpreting technical documents
- Possessing advanced Level product and application knowledge is advantageous
- The security of working for an international family-owned company
- Tuition reimbursement and a wide range of development opportunities
- Comprehensive benefits package which includes medical, dental and vision
- Competitive compensation and bonus opportunities
- Generous paid time off
- Company paid Caregiver and Parental leaves
- Sign-On Bonus
- Life insurance and 401(k) savings with company match
- Full-service café, fitness center, and health clinic (in Greenwood, IN)