Associate Vice President, Ambulatory Coding Services - Remote

UnitedHealth Group

  • Eden Prairie, MN
  • $132,200-226,600 per year
  • Permanent
  • Full-time
  • 16 days ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.In this key leadership role, you will oversee the development and execution of service delivery commitments to continuously drive productivity, quality, and profitable growth by effectively leading the Coding services division supporting all applicable customers.Under the guidance of the AVP, Middle Revenue Cycle Services Acute and Ambulatory, the AVP, Ambulatory Coding Services is responsible for providing strategic, financial, and operational leadership within the OptumInsight Coding division. This includes oversight of the day to day operations for assigned Coding teams supporting Ambulatory which includes but not limited to: Ambulatory Procedures, Ambulatory Surgery, Ambulatory Clinics, Pathology and/or Radiology coding for our multitude of clients in accordance with accepted industry standards and practices and within established medical center(s) guidelines.You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities:The Associate Vice President, Ambulatory Coding Services performs various functions in providing effective leadership and direction to the staff of the coding department including the following:
  • Accountable for all aspects of client focused Ambulatory coding services delivery, including but not limited to driving delivery and execution against KPI’s and Service Level Agreement targets
  • Provide oversight and ongoing coaching, development and leadership to the coding team and ensure resource planning effective, execution and outcomes
  • Fosters effective communication and builds relationships with Optum Client Executives and our Client/Partner’s management teams
  • Serves as an industry expert while leading and sustaining best practices as well as driving the Optum Operating Model for Ambulatory coding services performance
  • Entails the management of all functions of the medical coding department, including creating the coding process, monitoring budget, taking part in the development of programs, and performing leadership duties
  • Take responsibility for how the coding department operates each day and ensure that work assignments are completed on schedule by providing effective monitoring of both quantity and quality of workflow
  • Manage client interaction and customer engagement where needed, as well as coordinating with clients and internal teams
  • Drive organizational efficiencies and alignment while developing scalable and sustainable infrastructure and technology solutions
  • Work across a matrixed organization in a collaborative fashion to drive the mindset and cultural shift required to create a more streamlined process and improve customer experience
  • Work collaboratively with the various departments to ensure coding deliverables are achieved in a timely manner
  • Sets team direction, resolves problems, and provides guidance to members of their own team
  • Adapts departmental plans and priorities to address business and operational challenges
  • Influences or provides input to forecasting and planning activities
  • Adhere to the ethical standards of coding as established by AAPC and/or AHIMA
  • Adhere to and maintain required levels of performance in both coding quality and productivity as established by OptumInsight
  • Other duties at the discretion of the AVP
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
  • Professional coder certification with credentialing from AHIMA and/or AAPC (CCS, RHIA, RHIT) to be maintained annually
  • 10+ years of operational coding leadership experience in a large multi-specialty ambulatory setting either hospital based, or provider based or equivalent health related organization
  • Experience leading a large team of coders across distributed geographic regions
  • Ability and willingness to travel up to 50% as needed for offsite clients and /or internal meetings, conferences, and training sessions
  • Driver’s License and access to reliable transportation
Preferred Qualifications:
  • Solid experience working with offshore coding teams as well as multiple vendors
  • Experience with various systems with a focus on EPIC and Optum Technologies
  • Intermediate level of experience with Microsoft Excel
  • Proven personal qualities of integrity, credibility, and commitment to Optum’s Vision and Values
  • Proficiency with MS Office applications and electronic medical records systems. Proven communication, organizational, analytical, and critical thinking skills
  • Successful experience working within a multifaceted organization
  • Demonstrated ability to establish positive working relationships, effectively manage competing priorities, and accurately complete highly detailed work
  • Demonstrated ability to drive organizational change and lead process improvement and automation initiatives
  • Ability to communicate effectively with all levels of management and medical
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group