
Service Supervisor
- New York City, NY
- $65,000-80,000 per year
- Permanent
- Full-time
- Competitive Compensation; Base Salary & Bonus
- Comprehensive benefit package that includes medical, dental, vision, 401K, stock purchase, tuition reimbursement, and more!
- Paid Time Off (Holiday/Vacation/Sick)
- Company Vehicle & Gas Card
- Paid Training/Industry Orientation
- Smartphone, Equipment, etc.
- Opportunity to obtain the State Pesticide Licensing (required)
- Opportunities for Growth, Development, and Advancement
- Lead and mentor the entire service operation
- Provide highly skilled “hands-on" management
- Train and develop technicians
- Conduct in-house and in field technician training and meetings
- Monitor scheduling and routing to drive efficiencies and productivity
- Schedule client services and route service technicians
- Motivate the service team to provide high-quality customer and technical services
- Guide service technicians in resolving client issues and concerns
- Ensure that customer expectations are met
- Have experience interacting with both commercial and residential clients
- Perform quality site inspections
- Review and submit all service-related documents and reporting
- Assist with interviewing and selecting service technicians and trainees
- Maintain inventory of equipment and supplies
- Multi-task within a fast-paced environment
- Exhibit excellent communication skills
- Must be 18 years of age
- Safely use a ladder within the manufacturer's weight capacity
- Lift and carry up to 50 lbs.
- Safely access crawl spaces, attics, confined spaces, roof tops, etc.
- Ability to work in all types of weather conditions