Automotive Parts Counterperson - Ford of Boerne
El Toro Auto Group
- Boerne, TX
- Permanent
- Full-time
Location: Ford of Boerne – Boerne, TX
Department: Parts Department
Reports To: Parts Manager
Job Type: Full-Time🛠️ Join a Winning Team at Ford of Boerne!Are you passionate about parts, organized under pressure, and driven to deliver top-tier service? Ford of Boerne is hiring a knowledgeable and customer-focused Automotive Parts Counterperson to support our award-winning dealership.You’ll play a vital role in helping both service technicians and retail customers get the right parts at the right time. If you’re experienced, detail-oriented, and ready to work in a fast-paced environment where teamwork and customer satisfaction are top priorities, we want to hear from you!We’re proud to be a 5-time recipient of Ford’s President’s Award, and we’re looking for professionals who share our dedication to excellence.🔧 Key Responsibilities:Assist retail customers and service technicians at both front and back parts countersIdentify, locate, and provide accurate parts using Ford catalogs and inventory systemsProcess orders, returns, and warranty claims accurately and efficientlyMonitor stock levels and alert management about low or special-order itemsReceive, inspect, and organize incoming parts shipmentsMaintain a clean, organized, and professional workspaceBuild lasting relationships with customers, vendors, and team membersFollow all dealership safety procedures and company policies✅ Qualifications:High school diploma or equivalentPrior experience in an automotive parts department (Ford experience is a strong plus)Familiarity with parts lookup tools like DealerTrack and Ford EPCStrong knowledge of automotive systems and componentsExcellent communication and customer service skillsAbility to multitask and stay organized in a busy environmentValid driver’s license with a clean driving record💰 What We Offer:Competitive pay structureHealth, dental, and vision insurance401(k) with company matchPaid time off and holidaysEmployee discounts on vehicles, parts, and serviceOngoing training and career advancement opportunitiesA supportive, high-performing team environment🚗 About Ford of Boerne:As a locally owned, President’s Award-winning dealership, Ford of Boerne is known for its high standards and community-driven approach. We believe in investing in our people, supporting professional growth, and delivering unmatched customer service.If you’re looking for a long-term home in the automotive industry—where your contributions are valued and your career can thrive—this is your chance.Apply now and start your journey with a dealership that’s driven to succeed—just like you.