IT Business Analyst
- Charlotte, NC Plano, TX
- Contract
- Full-time
- Ensure changes to the application are compliant with client standards and policies
- Assist users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs
- Identify, document and troubleshoot application related problems
- Document process, procedures and workflows associated with applications
- Lead or participate in continuous improvement efforts
- Build expertise in creating, analyzing, and improving processes
- Create, maintain and present training materials for end-users
- Provide support to Testing to clarify requirements, to ensure that test plans and scripts satisfy the requirements and determine whether a defect is a new requirement, or truly a defect
- Excellent analytical skills and at least 5 years of experience as a Business Analyst, working closely with business partners to elicit requirements, document process flows, identify risks and mitigation and participate in definition of strategies for the technical solution
- Experience documenting detailed functional and technical requirements for business requirements in JIRA as any Issue Type
- Ability to communicate and work with developers to ensure that acceptance criteria for the user stories are understood and applied
- Excellent communication skills, both oral and written, and ability to facilitate discussions, conduct presentations and deliver technical requirements
- Self-motivated and requires minimal supervision
- Good problem solving and conflict resolution skills
- Ability to analyze existing capabilities and identify gaps and opportunities
- Knowledge of project managements principles, practices, techniques and tools (Waterfall Agile)
- Technology project background
- Demonstrates initiative, is conscientious and provides complete follow-through on areas of responsibility
- Strong team player with superior time management skills
- Working knowledge of agile tools such as JIRA/Confluence and Jira align
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF and Illinois)