Wheelchair Supervisor- John Glenn Columbus International Airport (CMH)
- Columbus, OH
- $12.70 per hour
- Permanent
- Full-time
($500 after 90 days, while in good standing)SMOOTH RIDES START WITH STRONG GUIDES- WHEELCHAIR SUPERVISOR WANTED!The Wheelchair Supervisor leads and trains staff to deliver high-quality wheelchair services for passengers with mobility challenges, coordinates with airport departments, enforces service standards, and ensures passenger satisfaction and regulatory compliance.WHAT IT’S LIKE TO WORK AS A WHEELCHAIR SUPERVISOR
- Supervise the daily operations and activities of the wheelchair service team
- Ensure efficient scheduling of wheelchair attendants across various airport terminals
- Train and mentor wheelchair attendants on best practices and customer service excellence
- Manage and resolve any operational challenges or passenger complaints related to wheelchair services
- Collaborate with airport authorities and airline staff to coordinate seamless service delivery
- Oversee the maintenance, availability, and proper functioning of wheelchairs and mobility aids
- Ensure compliance with ADA regulations and airport/customer policies
- Exemplify PrimeFlight customer service and safety standards
- Perform any additional duties as assigned by management
- Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*part-time benefits may vary)
- We are committed to being a leading provider of commercial services within the aviation industry
- Our teams focus on maintaining a positive working environment and treating all team members with respect
- With more than 200 locations across the world, we offer opportunities for career progression
- Enjoy a competitive pay scale
- 18 years of age or older
- Eligible to work in the United States
- Communicate effectively in English (reading, writing, speaking)
- Proven ability to supervise teams effectively and handle challenging situations
- Minimum of 1 year of experience in a supervisory role within customer service or airport operations
- Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
- Effectively communicate with colleagues and clients, both in-person and through electronic means
- Pass a background check and drug screen
- Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
- Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
- Ability to lift up to 70 pounds
- Prolonged standing and walking in an indoor/outdoor environment as applicable
- May need to reach with arms and grasp with hands
- May need to push, pull
- May need to crawl and crouch, at times, in confined tight spaces
- May need to bend, stretch, squat, kneel
- Exposure to moderate and at times high noise levels
- Be able to hear and respond to the spoken voice and to audible alarms
- Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
- Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)