Business Development Center Sales Associate Needed for Busy Dealership
- Pleasant Hills, PA
- Permanent
- Full-time
- Serve as the initial point of contact for customers interested in purchasing a vehicle, handling inquiries through both our website and inbound phone calls.
- Make outbound follow-up calls and emails to engage with potential customers, emphasizing the importance of maintaining strong connections and addressing their needs.
- Facilitate the scheduling of appointments with our sales managers, ensuring customers receive personalized attention and enhancing their purchasing experience.
- Provide detailed information on vehicle features and specifications, using strong product knowledge to assist customers in making informed purchasing decisions.
- Consistently meet quality assurance standards and key performance metrics to uphold and enhance customer satisfaction.
- Adhere to Bowser's policies and procedures, including safety guidelines.
- Exceptional listening skills, combined with the ability to think critically, ask insightful questions, and effectively address customer concerns.
- Proficient in basic computer skills and CRM software, with a proven ability to quickly learn new applications.
- Demonstrated strong interpersonal and communication skills, both written and verbal.
- Have a self-motivated work ethic with the ability to efficiently manage multiple tasks in a fast-paced environment.
- A friendly and professional demeanor, with the ability to quickly establish rapport with customers both over the phone and online.
- Previous sales experience is preferred but not required.
- Ability to lift no more than 20 lbs. at a time.
- Ability to maintain a seated position at a computer for up to 8 hours a day.
- Competitive wages
- Excellent medical, vision, and dental package.
- 401K with company match.
- Company paid life insurance.
- Supplemental STD.
- Opportunity for growth within the company.