Hotel Assistant General Manager

Hampton Suites Louisville East Oxmoor

  • Louisville, KY
  • $60,000-65,000 per year
  • Permanent
  • Full-time
  • 20 days ago
  • Apply easily
The beautiful new Hampton Inn Oxmoor is seeking an Assistant General Manager with a passion for hospitality to join our dynamic team.POSITION PURPOSEThis position supports the General Manager role in the overall management and direction of the hotel while maintaining a priority focus on guest service. Responsible for the hotel in the absence of the General Manager to maintain superior standards of quality, service and merchandising to maximize profits. This position will also be involved and assist in supporting all other areas of the hotel such as Housekeeping, Laundry, Front Office, Maintenance, Gift Shop, and the overall guest experience. Act as Manager on Duty whenever on property and assist in responding to guests, associates, and emergency situations as necessary. Responsible for the hiring, training, and direction of all department associates.ESSENTIAL FUNCTIONS
  • Direct the function of Operations Management and planning in conjunction with the General Manager to meet the ongoing needs of the hotel, including, but not limited to, staffing, forecasting, budgeting, controlling, and supervising.
  • Maintain highest standards on Food and Beverage cleanliness, organization and service to our guests. Maintain passing scores with local health department. Achieve and maintain appropriate budgeted costs of sales in outlets for food and liquor.
  • Maintain the highest standards of quality and service to the guests, including cleanliness of guests' rooms, public areas and associated facilities.
  • Maintain standards of security for hotel patrons and employees.
  • Clearly describe, assign, and delegate responsibility and authority for the operation of the various sub-departments under his/her supervision.
  • Conduct appropriate daily, weekly and monthly meetings.
  • Coordinate with the other department heads to ensure that proper communication leads to guest satisfaction and maximum profit and productivity.
  • Direct and coordinate with the Director of Engineering to ensure that the property is properly maintained, and that all mechanical equipment is in good working order
  • Direct and coordinate with the Director of Housekeeping to ensure that housekeeping procedures are established to maximize production, regulate linen and housekeeping supplies and to ensure the cleanliness of the facility
  • On call in the event of a hotel emergency or guest issue requiring senior management resolution
QUALIFICATION STANDARDSEducationHigh school or equivalent education required. Bachelor's Degree preferred.ExperiencePrevious hotel management experience is required. Requires excellent communication skills, both verbal and written. Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.

Hampton Suites Louisville East Oxmoor