Certified Medical Assistant, Medical Care at Home
- Long Island City, Queens, NY
- Permanent
- Full-time
- Referral bonus opportunities
- Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
- Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
- Employer-matched retirement saving funds
- Personal and financial wellness programs
- Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
- Generous tuition reimbursement for qualifying degrees
- Opportunities for professional growth and career advancement
- Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
- Prepares patients for clinical visits, obtaining comprehensive medical histories, medication lists, and vital signs (e.g., blood pressure, pulse, temperature, height, weight).
- Assists with routine diagnostic tests and procedures as directed by the clinical team.
- Performs blood draws with precision and care (Phlebotomy), ensuring proper handling of specimens according to protocols.
- Travels to patient homes or care facilities, adapting to diverse environments (e.g., multi-family residences, facilities with pets, walk-ups).
- Transports and operates required medical equipment and supplies (up to 30 lbs.) using VNS Health-approved carrying cases.
- Conducts exam and sterilizes equipment in compliance with infection control standards.
- Assists clinical staff with virtual patient exam and minor procedures, utilizing virtual equipment.
- Maintains quality standards to ensure the equipment functions accurately based on manufacturing guidelines.
- Accurately documents patient information, clinical updates, and encounters in the electronic medical record (EMR) system.
- Ensures all required documentation is complete, timely, properly identified, and includes necessary signatures and dates.
- Participates in interdisciplinary team meetings, case conferences, and clinical supervision sessions to ensure continuity of care.
- Provides services in accordance with all regulatory and compliance standards.
- Assists Clinician in reinforcing patient and family education about care instructions, medication adherence, and preventative health practices under the guidance of clinical staff.
- Supports daily operational needs of the VNS Health-affiliated Medical Care at Home practice, ensuring goals and performance targets are met.
- Schedules patient appointments, manages follow-up reminders, and responds to routine inquiries in a timely, professional manner.
- Facilitates communication with the patient’s Care Manager and/or Primary Care Provider (PCP) by preparing referral letters, clinician visit notes, and follow-up documentation.
- Participates in special projects and performs other duties as assigned.
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required
- NYS Phlebotomy certification required
- Completion of a Medical Assistant program required
- High School Diploma or equivalent preferred
- One year of experience in a medical practice, home care, or similar setting required
- Strong interpersonal, organizational, and multitasking skills. Proficiency in EMR systems and Microsoft Office Suite preferred
- Skilled multitasker with a patient-focused mindset who thrives in providing patient-centered care preferred