Banquet Set-up Houseperson

• Maintain all meeting rooms and adjoining public spaces in excellent condition at all times.
• Report all maintenance needs and damages to Manager/Engineering department for immediate repair.
• Follow daily work sheets and checklists through to completion.
• Maintain office area, storerooms, equipment, and work carts in excellent condition at all times. Set up and break down for banquet functions as needed including moving tables, setting tables and chairs, staging and portable stairs, podiums, buffet set-up, bar set-up, etc.
• Set up and break down a variety of rooms in various styles and shapes.
• Follows Banquet Event Orders with strong attention to detail
• Maintains a strong knowledge of various types of set-up.
• Attends appropriate department meetings.
• Refresh rooms as needed through a variety of tasks including vacuuming, removing dirty dishes.
• Return dirty dishes to the dishwashing area.
• Prepare carts with supplies needed for set-up or refreshment of rooms.
• Always maintains a professional demeanor and attitude.
• Communicates all pertinent information to the set-up team.
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to the on-duty supervisor.
• Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.
• Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.
• Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, etc.).

• Minimum formal education of some high school and a minimum one-year job-related experience preferred.
• Previous meeting and event set-up and clean-up experience a plus.
• Must be able to abide by the company appearance standards and compliance with the designated uniform.
• Dedicated to exceeding service standards and providing services and standards to the highest caliber.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Must be able to read and interpret Banquet Event Orders and other communication methods used in Conference Services.
• Must be able to work variable shift, weekends, holidays, and special events, as needed.
• Must have employment eligibility in the U.S.
• Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls.
• Must be able to lift up to 50 lbs. and work the majority of shift on feet.
• Ability to bend, squat, push, and pull carts and equipment weighing up to 250 pounds on a regular and continuing basis.
• Ability to stand and exert well-paced mobility for up to four hours in length
• Frequently is required to talk or hear.

• Discount Hotel Rooms at MCR hotels
• American Airlines Federal Credit Union membership eligible
• Fitness Center membership eligible
• Employee Assistance Program
• Weekly Payroll

• Dental insurance
• Vision insurance
• Health insurance
• Health savings account
• Flexible Spending Account
• Disability insurance
• Life insurance

• Paid Personal Days
• Paid Sick Days
• Paid Holidays

• 401(k) + Match
• Roth 401(k)

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

MCR Hotels