
QA Analyst, Mobile (KeeperChat)
- El Dorado Hills, CA
- Permanent
- Full-time
- Design, document, and execute test cases for iOS and Android KeeperChat apps, ensuring functionality, performance, and security
- Perform functional, regression, exploratory, and usability testing on mobile devices with a focus on messaging workflows
- Validate push notifications, background activity, synchronization, and real-time messaging reliability across devices and platforms
- Test backend APIs supporting secure communications and encryption
- Collaborate with developers to reproduce, diagnose, and resolve issues quickly
- Manage and track test tickets in Jira, documenting QA activities in Confluence and TestRail
- Contribute to mobile automation test suites (Appium, Espresso, XCUITest, etc.) to improve coverage
- Support testing on desktop clients (Windows, macOS, Linux) as needed — flexibility and multitasking are critical
- Provide QA input in Agile ceremonies, ensuring mobile quality is prioritized throughout the release cycle
- 3+ years of professional QA or software testing experience, with a strong emphasis on iOS and Android mobile applications
- Prior experience testing mobile chat/messaging, VoIP, or real-time communication apps is strongly preferred
- Hands-on experience with mobile testing tools (e.g., Appium, Espresso, XCUITest, Firebase Test Lab)
- Familiarity with push notifications, background services, mobile networking, and performance testing
- Strong debugging and troubleshooting skills on iOS and Android devices
- Excellent multitasking ability, flexibility, and comfort working in a fast-paced, dynamic environment
- Experience with QA methodologies, test case design, and defect management (Jira, TestRail, Confluence)
- Bachelor’s degree in Computer Science, Engineering, or equivalent work experience
- Due to the role's involvement in GovCloud, all applicants must be a U.S. Person (citizen or lawful permanent resident)
- Experience with secure communications, encryption, or compliance-sensitive apps
- Familiarity with cross-platform frameworks (e.g., .NET MAUI, React Native)
- Exposure to desktop app QA (Windows, macOS, Linux) with willingness to expand coverage beyond mobile
- Background in Agile/Scrum environments and CI/CD pipelines
- Medical, Dental & Vision (inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401K (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
- Above market annual bonuses