Sterile Processing OR Liaison

• Provides operational support to the Peri-Operative Nursing Team Leader of assigned Service Specialty; serves as the central point of contact between nursing and Sterile Processing and Supply ensuring that timely information transfer between SPS and OR is maintained.

• Works closely with SPD Clinical Operations, OR Nursing Team Leaders, and Nursing Staff to evaluate daily unmet instrument and supply needs, sourcing alternate product or sterilization method when appropriate.
• Coordinates reprocessing plan with SPD Clinical Operations Supervisors, alerting them as surgical timelines shift.
• Interprets daily needs list and shares reprocessing plan with appropriate nursing resources to minimize confusion and foster team building.
• Anticipates sterile instrument shortages by continually monitoring the OR Schedule for changes, proactively alerts Nursing and SPD Operations if product will be unavailable at scheduled time of use.
• Participates in Service Line Update Meetings; responsible for collecting and compiling documentation on incidents, providing project status updates, identifying opportunities for improvement in existing workflows, and other topics relevant to improving the Service Line.
• Responds to room for all concerns related to sterile instrument set quality or instrument set availability; escalates critical events as needed to SPD Leadership for intervention
• Compiles listing of all quality events encountered including supporting documentation required for additional follow-up, provides this to SPD Manager daily.
• Collaborating with SPD Clinical Operations team, alerts Nursing Team Leader of instrument sets out of service due to repairs or missing instruments; notifies Team Leader when set is returned to service.
• Coordinates delivery of loaner items with Nursing Team Leader, SPS Clinical Operations, Inventory Coordinators, and Outside Sales Representatives to ensure availability of sterile instruments at time of need.
• Demonstrates support for Support Service team when assigned to various projects.
• Sterile item delivery, material management and other support functions.

• Periodically and as requested, inspects sterile goods (single use and reusable) for expiration dates and package integrity to ensure sterility.
• Provides direction to Service Line Resource Technician as related to sterile item requests and delivery timelines. Effectively utilizes this resource efficiently to minimize travel time.
• Receives items from Service Line Resource Technician and coordinates delivery to destination.
• Performs daily checks of service specific trauma carts; coordinates and facilities their restock as needed.
• Responsible for operating IUSS Sterilizers when clinically acceptable; facilitates the delivery of packaged sterile goods when available.
• Responsible for maintaining a thorough understanding of hospital-based computer applications relevant to the position including but not limited to: PeopleSoft, EPIC, SPM, Microsoft Outlook.
• Assists with inventories as needed and initiates in-house or outside orders in accordance with established par levels, whenever needed.
• Demonstrates knowledge of inventory control practices through stock rotation and removal of expired items from inventory.
• Participates in project planning and implementation by recommending inventory modifications which align with OR utilization.
• Supports and supplements the case pick process as operationally necessary or as directed by leadership.
• Responsible for maintaining par levels of instruments and supplies of assigned service
• As directed by leadership the service line coordinator is responsible for packaging instruments for assigned service
• Performs all duties in accordance with departmental, organizational, and national standards.

• Demonstrates knowledge and proficiency in all functions and tasks of the Central Processing Department.
• Demonstrates knowledge and proficiency of Operating Room etiquette.
• Demonstrates considerable written and verbal communication skills in English as an essential function of the job.

• Communicates effectively; verbal and written in English.
• Accepts and transmits messages effectively in English.
• Practices and promotes telephone etiquette as an essential job function.
• Participates in the development of department in-services as appropriate.

• High School Diploma/GED
• CRCST or CSPDT Certification Required
• 3-year experience in OR/Sterile Processing/Materials environment Required
• Experience as a Lead SPD Tech, Scrub Tech, or prior leadership experience preferred

• Excellent Interpersonal Skills
• Must have basic computer skills, proficiency in Microsoft Office and similar programs.
• Ability to prioritize and adapt to unforeseen circumstances
• Problem Solving Skills

• Involves large amounts of time walking and standing.
• Involves large amount of time spent breaking down pallets and moving contents on rolling carts.
• Exposure to the Operating Room environment is a requirement.
• A strict dress code and professional appearing including wearing surgical scrubs is required.
• Must be able to frequently lift up to 35 lbs. stoop, bend, pull, and place and retrieve material.

Mass General Brigham