Position Purpose & SummarySeeking a passionate maintenance professional who wants to do the job right the first time. Facilities Maintenance Technician II (Engineer II) is a Full-Time Regular position.Essential Functions:
Provide service and repairs to resort equipment including electrical, plumbing, steam, gas, fire & safety, HVAC refrigeration, kitchen equipment, interior, paint and decorating, and respond to inquiries and problems in an efficient, courteous and professional manner to achieve guest satisfaction.
Responsible for repairs and maintenance of the building as required by the operation or special projects assigned.
This position may also respond to inquiries and problems in a caring and respectful manner to achieve guest satisfaction.
This role has direct contact with guests and as such, good communication skills are a necessity.
Troubleshoots equipment using proper tools in a skilled craftsman-like manner.
Performs assignments as directed by the Assistant Chief Engineer and Chief Engineer.
Troubleshooting and repairs on laundry, kitchen, and HVAC equipment.
Performs preventative maintenance in guestrooms, public areas and on all assigned equipment.
Repairs all malfunctioning mechanical devices.
Responds to room repairs regarding carpentry, electrical, plumbing, carpeting, painting, and furniture repair.
Maintains pools and spas.
Maintains key control systems and participates in re-keying of facility as needed.
Assist with cleaning of mechanical spaces, engineering shop and other general areas.
Responds to guest room calls.
Deliver "I Am Proud" service standards and department-specific signature touch points.
Establish cross-departmental channels of communication among teammates that are consistent and complete.
Additional Duties and Responsibilities
Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
Provide extraordinary service that is "Enriching by Nature."
Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments.
Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
Be empowered to make things go right if they go wrong.
Give the guest/member a fond farewell.
Address feedback by utilizing the LEARN Model.
Demonstrate a professional appearance and be attentive to what matters most.
Comply with company policies and procedures.
Observe and adhere to safety guidelines.
Marginal Functions:
Perform other duties as assigned.
Interface positively with other departments, offering assistance when needed.
Displays care in use of equipment and maintains an organized and professional work environment.
Position Requirements:Minimum Knowledge & Skills:Minimum 2 years previous experience in related field - REQUIREDCertifications (CPO, EPA, etc.) - DESIREDIntermediate technical knowledge of building maintenance - REQUIREDWorking knowledge of CMMS - REQUIREDAbility to operate computer and related equipment (pads, tablets, PCs, etc.) - REQUIRED. A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays.Must be fluent in EnglishFormal Education and Job-Related Experience:Minimum 2 years previous experience in related fieldLicense, Registration, and/or Certification Required:Valid driver's license required to drive company licensed vehicles.External and Internal Personal Contact:Communications:Daily - Verbal and written communicationWeekly - Participates in meetingsOccasionally - Participate in one-on-one coaching sessions.Teamwork and Collaboration:This position requires continuous teamwork as well as internal and cross-departmental communication.Additional Licenses and/or Certifications Required: N/ALicense, Registration, and / or CertificationS Required:YESNOValid Driver's LicenseXValid Commercial Driver's LicenseXFood Protection Manager CertificationXFood Handler CertificationXAlcohol Server / Seller CertificationXOther (explain):XAccreditations, certifications, or licenses in pertinent fields of engineering expertise (structural, mechanical, and/or electrical engineering / plumbing and wastewater systems / HVAC / general maintenance / carpentry / painting / small equipment repair / vehicle maintenance / etc. . . .).POSITION ANALYSIS / SPECIFICATIONS:N/AOCCASIONALFREQUENTCONSTANTSittingXStandingXWalkingXBending OverXCrawlingXReachingXCrouchingXKneelingXBalancingXPushing / PullingXLifting / Carrying:10 lbs. or lessX11 to 25 lbs.X26 to 50 lbs.X51 to 70 lbs.XManual DexterityXFine Motor SkillsXGross Motor SkillsXEye / Hand CoordinationXNear VisionXFar VisionXColor RecognitionXHearingXN/A = Not ApplicableENVIRONMENTAL FACTORS: Works in all areas of the property, both inside and outside, possibly in inclement weather. Must be able to work at various heights on ladders, roofs, etc. Some work may be in confined spaces.YESNOWorking OutsideXWorking InsideXWorking AloneXWorking Closely with OthersXExcessive Cold / HeatXExcessive Humidity / DampnessXNoise / VibrationsXWorking Above GroundXWorking Below GroundXWorking with Chemicals / Detergents / CleanersXWorking Around Fumes / Smoke / GasXWalking on Uneven SurfacesXMotorized Equipment or VehiclesXWorking Around Machinery / Motorized EquipmentXClimbing on Scaffolds or LaddersXJob Posted by ApplicantPro
