Truck Parts Counterperson

Peterbilt of Wyoming - Cheyenne

  • Cheyenne, WY
  • Permanent
  • Full-time
  • 1 month ago
At Peterbilt of Wyoming we strive to make every customer a customer for life. Happy employees make happy customers. Every employee at Peterbilt of Wyoming, is absolutely critical to its success. We reward those individuals who are ready to work hard and stay motivated. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years.JOB SUMMARY:Peterbilt of Wyoming has a Truck Parts Counterperson position open. This position is responsible for providing excellent customer service to our internal and external customers with their inquiries, sales and pick-up of parts. Ensure that orders are processed and billed correctly. Assist with displaying and stocking retail sales floor. The ideal candidate will be able to work in a fast-paced environment and be willing to support team members as needed.JOB RESPONSIBILITIES:
  • Oversee the parts sales process from start to finish.
  • Provide price quotes per customer request.
  • Communicate with customers regarding inquiries, sales and status of parts.
  • Review body shop estimates to be sure the pricing is correct and the correct parts are ordered.
  • Provides excellent customer service to internal and external customers.
  • Maintain a weekly bin checks to ensure accuracy of stock.
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside source and submit an emergency order as needed.
  • Make sure all internal requests for parts are billed on a service repair order.
  • Ensure that orders are processed and billed correctly.
  • Receive payment from retail customers or obtain credit authorization.
  • Pull and fill orders for daily shipment, delivery, or pick-up.
  • Perform accurate inventory counts as assigned in accordance to the cycle and annual scheduled physical counts.
  • Assist with displaying and stocking retail sales floor.
  • Practice general safety by keeping work/warehouse/dealership clean and free of debris.
  • Develop and maintain positive relationships and clear communication with customers and fellow employees.
  • Represent Peterbilt of Wyoming in a professional and friendly manner.
QUALIFICATIONS:
  • Have a High School Diploma or equivalent.
  • Read and understand the parts catalog when looking up parts.
  • Have experience with auto parts sales (preferred).
  • Able to work in a fast-paced work environment.
  • Have strong organizational and time management skills.
  • Read, interpret and comply with safety rules, operating instructions, and procedure manuals.
  • Ability to calculate figures and amounts such as; discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Able to stand, walk, bend, twist, squat to stoop on a regular basis.
  • Be able to, occasionally, lift or move up to 50lbs.
  • Posses and maintains current Wyoming driver license with a clean driving record.
  • Pass a pre-employment and random drug testing.
WHAT WE OFFER:
  • Medical and Dental and Vision Insurance
  • 401K with Employer Contribution
  • Paid Holidays, Vacation and Sick Leave
  • Profit Sharing
  • Boot and Safety Equipment Reimbursement
  • Discounts on Products and Services
  • Work environment OSHA certified current Air Quality Standards
  • Paid Training and Continuing Education
  • Clean and Professional Work Environment
  • Competitive Wages
  • Growth Opportunities- Promote Within
  • Long Term Job Security
  • Family Owned and Operated
DISCLAIMER:This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed. Further education may be required with circumstantial changes (such as: growth, work load, changes in personnel, technological developments, etc.)At Peterbilt of Wyoming we provide a fair and equal employment opportunity for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Peterbilt of Wyoming hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

Peterbilt of Wyoming - Cheyenne