Industry Advisor (Manufacturing & Distribution)
World Wide Technology
- Saint Louis, MO Rockwell, NC
- Permanent
- Full-time
- Consulting for Industrial Modernization Strategy, Industry Standards & Architectures
- Data Analytics & Visualization – Enterprise, Edge and Cloud
- Converged IT/OT Technology Infrastructure
- Industrial Cybersecurity
- Engaging key line of business stakeholders to identify business & operational needs
- Translating business & operational needs into technology requirements
- Architect solution framework that aligns WWT offerings to needs of the business
- Collaborate with WWT architects and engineers to formalize low-level solution details
- Industry “Voice” for WWT delivery teams during project planning, solution implementation, integration and startup
- Assist our sales teams in the strategic identification and qualification of sales opportunities
- Collaborate with sales to support key account planning initiatives
- Engage customers to identify and define key business imperatives / challenges
- Develop solution architecture that aligns appropriate technologies & services with business needs
- Collaborate with relevant WWT science, technology and services practices to finalize the detailed solution and services required to deliver
- Present proposed solutions, how they address customer needs, and expected outcomes
- Advise program and project management teams on development of viable execution plans that align to specific needs and nuances of manufacturing environments (i.e.: working around shutdown and maintenance windows, etc.)
- Advise field consultants and delivery engineers where appropriate
- Engage customer line of business stakeholders during solution delivery to ensure high levels of customer satisfaction
- Collaborate and communicate effectively across WWT stakeholders to promote execution excellence and foster strong, growing relationships with customers
- Work closely with CSE (Consulting Systems Engineers) and TA's (Technical Architect's) to understand the benefits of our technical solutions
- Learn (and teach others) how our information technology solutions address industrial / operations challenges in manufacturing and distribution.
- Remain current on the latest OEM (Cisco, EMC, VMware, Rockwell, Siemens, etc.) technologies through participation in both internal and external training
- Remain current in understanding competitive market positioning
- Serve as a brand evangelist and thought leader
- Remain current on the rapidly changing Manufacturing business landscape
- Actively participate in select Industry Trade Shows
- Provide ongoing internal sales training and education for industry-relevant WWT solutions
- Remain current on the manufacturing & distribution regulatory, operations and business landscape
- Identify trending needs with our clients and within the industry
- Engage established, emerging and potential OEM partners to identify relevant technology solutions
- Engage WWT science, technology and services practices to evaluate and develop new offerings
- 7+ years technology leadership experience:
- Leading / Operating / Supporting manufacturing and/or distribution environments
- Developing information technology solutions and applying to industrial operations
- Experience in process manufacturing industries a plus (i.e.: pharmaceuticals, consumer goods, food & beverage, etc.)
- Ability to work through uncertainty and incomplete data sets
- Ability to extract and synthesize relevant information from various sources and provide insights to internal and external customers based on those sources
- Ability to work independently yet collaborate well with teams across the organization
- Experience in data analysis, financial analysis, process design, and general system knowledge
- Strong organizational and communication skills (written, verbal, presentation)
- Strong relationship building skills
- Ability to travel up to 40-70% -- generally planned, but occasionally on short notice
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness Program
- Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program