Industry Advisor (Manufacturing & Distribution)

World Wide Technology

  • Saint Louis, MO Rockwell, NC
  • Permanent
  • Full-time
  • 2 months ago
Why WWT?At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list 12 years in a row!Want to work with highly motivated individuals on high-performance teams? Join WWT today!World Wide Technology (WWT) is experiencing significant growth and currently has an opportunity available to join our Vertical Business Development organization in the role of Industry Advisor, Manufacturing & Distribution. WWT provides Digital Transformation solutions for our Manufacturing & Distribution customers that include:
  • Consulting for Industrial Modernization Strategy, Industry Standards & Architectures
  • Data Analytics & Visualization – Enterprise, Edge and Cloud
  • Converged IT/OT Technology Infrastructure
  • Industrial Cybersecurity
What will you be doing?The Industry Advisor role is integral to the entire lifecycle of our customer engagements, from pre-sales to delivery, including:
  • Engaging key line of business stakeholders to identify business & operational needs
  • Translating business & operational needs into technology requirements
  • Architect solution framework that aligns WWT offerings to needs of the business
  • Collaborate with WWT architects and engineers to formalize low-level solution details
  • Industry “Voice” for WWT delivery teams during project planning, solution implementation, integration and startup
We are looking for a leader in manufacturing and/or distribution operations with experience that spans Industrial Operations and Information Technology. A successful candidate will be entrepreneurial, creative and nimble, have a passion for learning, and will have experience designing technology solutions for manufacturing and distribution operations. They will have strong business acumen and communication skills -- with a proven track record of building consultative relationships with teammates and clients.In addition to customer-facing engagements, the Industry Advisor will be instrumental in the development of new technology and service solutions that enhance the overall WWT portfolio of offerings, promote the business relevance of WWT, and align to serve the best interests of our customers.ResponsibilitiesConsultative Sales Engagements & Solution Architecture
  • Assist our sales teams in the strategic identification and qualification of sales opportunities
  • Collaborate with sales to support key account planning initiatives
  • Engage customers to identify and define key business imperatives / challenges
  • Develop solution architecture that aligns appropriate technologies & services with business needs
  • Collaborate with relevant WWT science, technology and services practices to finalize the detailed solution and services required to deliver
  • Present proposed solutions, how they address customer needs, and expected outcomes
Industry Advisor to WWT Delivery Teams
  • Advise program and project management teams on development of viable execution plans that align to specific needs and nuances of manufacturing environments (i.e.: working around shutdown and maintenance windows, etc.)
  • Advise field consultants and delivery engineers where appropriate
  • Engage customer line of business stakeholders during solution delivery to ensure high levels of customer satisfaction
  • Collaborate and communicate effectively across WWT stakeholders to promote execution excellence and foster strong, growing relationships with customers
Passion for Learning
  • Work closely with CSE (Consulting Systems Engineers) and TA's (Technical Architect's) to understand the benefits of our technical solutions
  • Learn (and teach others) how our information technology solutions address industrial / operations challenges in manufacturing and distribution.
  • Remain current on the latest OEM (Cisco, EMC, VMware, Rockwell, Siemens, etc.) technologies through participation in both internal and external training
  • Remain current in understanding competitive market positioning
Industry Thought Leadership
  • Serve as a brand evangelist and thought leader
  • Remain current on the rapidly changing Manufacturing business landscape
  • Actively participate in select Industry Trade Shows
  • Provide ongoing internal sales training and education for industry-relevant WWT solutions
  • Remain current on the manufacturing & distribution regulatory, operations and business landscape
Solution Portfolio Development
  • Identify trending needs with our clients and within the industry
  • Engage established, emerging and potential OEM partners to identify relevant technology solutions
  • Engage WWT science, technology and services practices to evaluate and develop new offerings
Qualifications:
  • 7+ years technology leadership experience:
  • Leading / Operating / Supporting manufacturing and/or distribution environments
  • Developing information technology solutions and applying to industrial operations
  • Experience in process manufacturing industries a plus (i.e.: pharmaceuticals, consumer goods, food & beverage, etc.)
  • Ability to work through uncertainty and incomplete data sets
  • Ability to extract and synthesize relevant information from various sources and provide insights to internal and external customers based on those sources
  • Ability to work independently yet collaborate well with teams across the organization
  • Experience in data analysis, financial analysis, process design, and general system knowledge
  • Strong organizational and communication skills (written, verbal, presentation)
  • Strong relationship building skills
  • Ability to travel up to 40-70% -- generally planned, but occasionally on short notice
Compensation:Compensation includes a base salary, bonuses aligned to key leadership objectives and bonuses aligned to the financial performance of a portfolio of Named Industry Accounts.The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness Program
  • Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
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World Wide Technology