Payroll Supervisor
CoAdvantage
- Bradenton, FL
- $65,000-70,000 per year
- Permanent
- Full-time
- Assesses and standardizes procedures to improve efficiency of team members
- Assigns duties and examines work for accuracy and conformance to departmental policies and procedures
- Responsible for the creation of escalated HelpDesk Tickets for CSR and Client Needs
- Determines work procedures, prepares work schedules and expedites workflow
- Issues written and verbal coaching and write ups
- Maintains attendance and performance records for all CSR’s within assigned team
- Monitors daily workflow of payroll dashboard to ensure all payroll deadlines are met
- Conducts performance evaluation of CSR team members
- Responsible for management and facilitation of projects
- Resolves or escalates grievances
- Responsible for training new team members
- Must have high school diploma or equivalent.
- Must have knowledge and/or background in payroll departmental functions and have at least two years’ experience in a hands-on payroll environment
- The position requires excellent clerical and administrative skills with emphasis on verbal and written communication skills (in English), good common sense; positive attitude; willingness to take initiative; and ability to maintain confidentiality
- Ability to type with speed and accuracy
- Ability to maintain simple and moderately complex records in an orderly and accurate manner
- Ability to work accurately and quickly under company deadlines
- Ability to deal with clients and employees in an efficient and professional manner
- Ability to operate computer hardware and to work with software applications
- Communication skills – ability to express ideas clearly and concisely, in writing and verbally
- Interpersonal skills – cooperative, courteous, flexible and good natured
- Effective work skills – conscientious, persistent, resourceful, productive and active
- Must have the ability to make decisions and judgments
- Must have the ability to work independently
- Must have the ability to multi-task
- Must have excellent customer service skills
- Must have attention to detail and accuracy
- Must have experience using MS Word and Excel, Outlook, etc.
- Must be able to work late and be flexible as needed