
Senior Epic Cupid Clinical Analyst
- Altamonte Springs, FL
- Permanent
- Full-time
- Demonstrates advanced functional knowledge of Epic, applicable third-party solutions, and the Microsoft suite of products
- Serves as a lead member of the Clinical Applications Team, dedicated to the development of electronic documentation solutions that support clinical workflow and practice and align with the current best practice standards.
- Develops and maintain collaborative relationships with all stakeholders; meets with customers and sponsors to capture business & technical requirements
- Demonstrates knowledge of processes within the facility department; assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to the implementation of new solutions or functionality
- Designs, builds and configures within assigned Epic system modules and any supporting third- party applications; develops and maintains system process documentation and outlines process steps using appropriate tools; identifies and implements requested changes to the system
- Designs and develops test scripts and materials for end-to-end workflow testing; Performs unit, system, and integration testing per standards, to include negative and regression testing; documents outcomes.
- Remains current on industry trends and vendor/application/system updates. Ensures that all software modifications/upgrades are working according to Epic specifications.
- Follows departmental standards for software configuration control, quality assurance and version releases; Provides documentation on system upgrades and new releases of Epic applications; provides training if required
- Troubleshoots issues or system deficiencies and initiates escalation procedures as required. Provides recommendations for resolution of the problems found
- Demonstrates advanced knowledge of processes within the facility department.
- Participates in or leads multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies. Communicates project status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
- Able to breakdown raw information and undefined problems into specific, workable components that in-turn clearly identify the issues at hand. Makes logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process.
- Provides guidance and acts as a resource for other analysts, project managers, and consultants
- Actively participates in project, team, departmental and other meetings as required. Reports status updates, accomplishments, task and any barriers to manager.
- Identifies and acts upon opportunities for continuous improvement.
- Encourages prudent risk-taking, exploration of alternative approaches, and organizational learning.
- Demonstrates personal commitment to change through actions and words. Mobilizes others to support change through times of stress and uncertainty.
- Participates in the on-call responsibilities in support of a 24hrs/7days-production systems environment; acts as the primary support contact for the application's end-users.
- Epic Cupid or Ambulatory Certification
- Extensive experience communicating complex technical concepts to a non-technical audience Required
- Advanced of Microsoft suite of products
- Demonstrated creative problem-solving approach and strong analytical skills
- Must have strong written and verbal communication skills
- Knowledge of clinical/technical workflow
- Work with minimal guidance
- Rapid learner
- College Degree (A.S, Diploma, B.A., B.S. or 5 years commensurate experience) in a field of study such as business, IS, or a healthcare related
- Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations
- College Degree (AS, Diploma, B.A., B.S)
- 5 years of clinical or technical background Preferred
- EMR application/implementation experience Preferred