Security Route Technician
Accel Entertainment
- Buffalo Grove, IL
- Permanent
- Full-time
- Provide overwatch and physical security to collection teams
- Drive a follow vehicle and provide overwatch security to collections teams while in transit; maintain competent vehicle operations and obey all traffic laws
- Maintain situational and tactical awareness throughout the shift
- Preform a rapid site survey of the location the collection team is entering and make a rapid and accurate decision regarding safety concerns
- Continually monitor the tactical situation and make accurate and effective evaluations regarding team safety
- With the use of company provided vehicle, deliver and collect cassettes to and from customer locations, per assigned route schedule
- Drive company vehicles, including various sized cargo vans, sedans, and SUVs throughout the entirety of scheduled shift
- Complete necessary paperwork to properly document access to VGTs and RTs as well as the movement of Accel property to and from customer locations
- Adhere to established SOP regarding redemption terminal loading and video gaming terminal collections process
- Remain alert and always prepared, follow established safety and security protocols, and watch for the accidental mishandling of packages that might result in loss
- Maintain continuous communication with security personnel while on route
- Return all valuables handled throughout the daily scheduled route
- Maintain all certifications, licenses, and training requirements
- Respond to workplace violence incidents using appropriate levels of force
- Provide first aid to victims at the appropriate level corresponding to their training
- Display a welcoming and positive attitude to all persons
- Respond to weather, natural disaster, structural emergencies, fires, etc.
- Assist in the event of an evacuation by directing employees to evacuation points
- Take photos of suspicious persons, vehicles, or situations and distribute via Slack or to a security supervisor
- Other duties as assigned
- Active duty or retired certified Illinois law enforcement officer
- Minimum of 4 years law enforcement experience
- 4 or more years of private security experience required
- Ability to prepare reports and business correspondence
- Excellent written and verbal communication skills
- Ability to understand and follow written and verbal instructions
- Ability to work independently and as a member of various teams and committees
- Versatility and willingness to work within constantly changing priorities with enthusiasm
- Strong tactical, weapon handling, organizational, problem-solving, and analytical skills; able to manage priorities and potentially dangerous incidents
- Valid driver’s license; clean driving record
- Must be 21 years of age or older
- Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board
- Frequently required to stand, sit, walk, talk, and hear
- Continually required to utilize hand and finger dexterity, including use of a keyboard
- Frequently required to drive long distances for operational activities
- May engage in rapid physical movements in response to emergency situations
- Occasionally required to lift/push weights up to 50 pounds
- Remain certified in CPR/AED and first aid and provide an initial response to medical emergencies
- Occasionally engage in physical techniques to control resisting subjects with an appropriate level of force
- Specific vision abilities required for this job include close, distance, and peripheral vision, depth perception, and ability to adjust or focus
- Exposure to outside weather conditions
- Protective equipment is required that may include firearms, flashlights, restraint gear, etc.
- Noise level in the work environment is usually moderate