Phlebotomist (FMC)

• Performs Start duties prior to opening Lab
• Adds tests for add-ons and handles recollects or Properly charges STATs to HMO’s
• Copies of insurance cards
• Uses proper stamps on orders such as FROZEN, LabCorp, Quest
• Prints daily logs
• Petty Cash
• Faxes reports from previous day
• Handling of drug screens collections
• Quotes lab prices
• Making deposits
• Print labels for requisitions and specimens
• Properly obtains ABN forms for Medicare patients
• Obtains orders from Intergy or patients
• Obtains and uses valid diagnosis codes
• Properly identification of patients
• Collects any monies from patients and issue receipts
• Challenges ambiguous orders and handles according to protocol, and taking takes verbal orders
• Verify patient insurance information
• Provide services for patients and doctors’ offices such as lab results
• Directs incoming faxes to correct personnel
• Answers phone and assists callers, properly transfers calls
• Properly calls or faxes any panic or stat results to appropriate provider per written protocol
• Quantity/Timeliness of work that produces optimal productivity
• Performing tasks with minimal errors.
• Understands and must know how to perform assigned tasks.
• Ability to master and understand new work routines in this area.
• Degree and willingness to put forth in performing these tasks.

• Verify orders and requisitions match, checking all test
• Ensures ABN is properly filled out and signed
• Labels specimens properly
• Supplies proper information on requisitions pertaining to drawing such as Date, time, initials, number and type of tubes drawn
• Able to draw 6 patients an hour (35 to 40 patients per day)
• Rarely needs a butterfly to draw patients. (Ask assistance before using a butterfly)
• Keeps requisitions filed in folder and assists with preparing the folders for scanning
• Provides phlebotomy services to doctor’s offices when needed such as Special Procedures and Family Practice

• Prepares reports for distribution
• Loads any specimens passed through
• Supplies missing billing information such diagnosis to remote labs
• Works internal billing charges, no more than 3 days behind
• Keeps daily requisitions filed correctly and neatly
• Works outstanding tests report for LabCorp and Quest
• Works error logs for LabCorp and Quest
• Retrieves results and transmit requisitions when needed
• Directs incoming mail to correct personnel
• Performs mail-outs daily, obtaining correct addresses for outside providers

• Properly spin down specimens when needed, checking for fibrinogen and clots
• Pour off any specimens needed for special transport tubes
• Prepare specimens for transportation with couriers
• Distributes and handles STATs according to protocol
• Performs “Clean-outs” in Flex-e Suite

• Keeps accurate Inventory of supplies
• Distributes supplies to remote labs such as in-house tubes/patients with instructions
• Keeps supply area neat and clutter free
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Performs all other duties as assigned.

• Knows how to look up results and print in Intergy, Flex-e Suite, LCM Knows how to print patient demographic sheets and insurance cards
• Can load insurances into Intergy and set proper coverage
• Create requisitions in Clinicians for LabCorp, Quest, LIS
• Can perform Result retrieval and transmissions
• Able to print billing reports or work lists for STAT, MAIL, and Fax logs
• Performs “Clean-outs” in Flex-e Suite
• Able to register a new patient in Intergy or make changes to existing information
• Properly loads drug studies

• Maintains an organized and clean work area
• Places phones on and off service at the appropriate times
• Participates in maintenance of office supplies
• Performs other incidental and related duties as required and assigned
• Travel to different FMC locations as needed
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Performs all other duties as assigned.

• High School Graduate of equivalent required.

• Phlebotomist Certification

• Minimum of 1 year phlebotomy experience
• Strong customer service orientation
• Excellent telephone etiquette
• Strong computer proficiency
• Strong team player
• Excellent Phlebotomy skills.

Florida Medical Clinic