
Warehouse Worker - Fort Richardson Express
Army & Air Force Exchange Service
- Elmendorf AFB, AK Fort Richardson, AK
- Permanent
- Full-time
- Follow all safety guidelines and operating procedures
- Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks
- Unload, break-out and stock merchandise with efficiency and accuracy
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Able to use computer software to receive a variety of items, to include critical merchandise.
- Under close supervision of the manager or other designated supervisor, replenishes stock on the sales floor as part of the early morning stocking crew. Performs a variety of manual tasks involving moderately heavy physical effort.
- Able to lift up to 40 pounds (occasional lifting up to 50 pounds)
- 6 months experience involving records maintenance, receiving, screening, reviewing, and verifying documents.
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Previous Convenience Store/Gas Station experience preferred
Signs receiving reports and other accountable documents and processes receipt through appropriate systems using a VDT/PC or other equipment.
Processes damaged/defective merchandise returned for repair or replacement. Maintains records and takes follow-up action, as necessary.
Completes various merchandising documents and reports, as required, either manually or by appropriate systems using VDT/PC or other equipment.
As necessary, assembles and segregates merchandise (bicycles, grills, etc.) for delivery and prepares appropriate documentation.
Assists in taking stock counts and official inventories.
As required, may operate motor vehicles not to exceed 10,000 pounds gross vehicle weight. May operate forklift not to exceed 10,000 pounds lifting capacity.
Maintains compliance with fire, safety, sanitation and security requirements within stockroom area. Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty. Performs other related duties as assigned.