GUEST ROOM ATTENDANT (FT) (HORSESHOE TUNICA)

Caesars Entertainment

  • Robinsonville, MS
  • Permanent
  • Full-time
  • 1 month ago
Job Category: Housekeeping and LaundryDegree Level: Some High SchoolJob Description:Responsible for the cleaning and maintaining of guest's rooms in accordance with established hotel procedures.ESSENTIAL JOB FUNCTIONS:
  • Responsible for achieving and maintaining an exceptional standard of cleanliness throughout the guest rooms of the Hotel.
  • Vacuums and cleans all floors and carpets in guest rooms.
  • Dusts and polishes all furniture.
  • Scrubs, disinfects and deodorizes all bathroom fixtures.
  • Strips beds, collect dirty linen, and make beds with fresh linens.
  • Routinely inspects guest rooms for maintenance needs, such as burnt-out light bulbs, plumbing or electrical problems, carpentry needs, or other special problems.
  • Advises housekeeping supervisor of rooms ready for occupancy.
  • Inventories stock to ensure adequate supplies and linen.
  • Clean standard 14 to 16 rooms per shift.
  • Responds to and consistently meets the needs of internal clients.
  • Supports and cultivates new ideas and methods to deliver business solutions.
  • Identifies ways to increase efficiencies or improve product or service.
  • Delivers assignments/projects on time and completes all aspects before delivering to internal clients.
  • Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business.
  • Keeps track of existing products/services and/or progress on new initiatives.
  • Develops skills to handle increasingly complex matters.
  • Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy.
  • Politely gives consistent, timely and accurate information and finds answer when unsure.
  • Uses SPOTLIGHT behaviors when encountering guests.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE:
  • High school diploma or General Education Degree (GED) and housekeeping experience preferred
LANGUAGE SKILLS:
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
REASONING ABILITY:
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.About Us: Horseshoe Casino is the premier casino of the Mid-South. Horseshoe has been #1 since day one. We know what gamblers want. The casino boast over 1300 slot and video poker machines and largest table games area in the South. We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge. Make a bet on your favorite team in The Book. We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks. Horseshoe Tunica is a throwback to gaming's golden age. Here you'll find everything a real gambler wants, and more.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.The Company reserves the right to make changes to the job description whenever necessary.As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Caesars Entertainment