Customer Service Assistant Clerk Representative - Work at Home Remote Part-time / Full-time
Steven Lacey Concept Solutions
- Jackson, WY
- $40.00 per hour
- Permanent
- Full-time
- Respond to customer inquiries via phone, email, and chat
- Process orders, returns, and account modifications
- Maintain accurate customer records and databases
- Handle billing questions and payment processing
- Prepare reports and administrative documentation
- Escalate complex issues to management
- Provide exceptional customer experience
- High school diploma or equivalent
- 2+ years customer service experience preferred
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite
- Reliable internet connection and quiet workspace
- Professional phone manner and problem-solving skills
- Computer with Windows 10/Mac OS
- High-speed internet (minimum 25 Mbps)
- Professional headset for calls
- Backup internet connection recommended
- $40/hour - Premium pay rate
- Weekly direct deposit available
- Performance-based bonuses
- Flexible scheduling options
- Professional development opportunities
- Part-time: 20-25 hours per week
- Full-time: 35-40 hours per week
- Flexible hours between 8 AM - 8 PM
- Weekend availability a plus
- Competitive hourly rate
- Work-life balance with remote flexibility
- No commute or office expenses
- Growth opportunities within company
- Supportive remote team environment