Sales Coordinator - Special Waste
Republic Services
- Houston, TX
- Permanent
- Full-time
- Safe: We protect the livelihoods of our colleagues and communities.
- Committed to Serve: We go above and beyond to exceed our customers’ expectations.
- Environmentally Responsible: We take action to improve our environment.
- Driven: We deliver results in the right way.
- Human-Centered: We respect the dignity and unique potential of every person.
- Barron’s 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Sustainability Indices
- Ethisphere’s World’s Most Ethical Companies
- Fortune World’s Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P Global
- Assists the Special Waste Representative(s), and the existing or potential new customers, in coordinating the completion of the special waste profiles for review and submittal for approval.
- Performs field level review of the completed special waste profiles, analytical results and ensures analytical testing requirements are achieved prior to submitting to the Corporate Special Waste Department for approval.
- Submits completed documentation to the Corporate Special Waste Department for formal review and approval for special waste acceptance.
- Communicates with the Corporate Special Waste Department on pending profiles and acts as a liaison between the Corporate office and the Sales Representatives and/or Customer and Republic Divisions in resolving technical deficiencies or request for additional testing or waste characterization.
- Distributes approved profile documentation to the Landfill for their files and communicates rejected or incomplete profiles to the Sales Representative for resolution with Customer.
- Proactively monitors approved special waste profiles for expiration dates and coordinates with the Special Waste Representative(s) or Customer on the re-certification process, schedules and required analytical data and/or documentation.
- Develops and maintains a thorough knowledge of the current State, Federal, Landfill or Company's special waste rules, requirements and processes.
- Submits State-required applications and/or notifications as required.
- Manages the special waste profiles, documentation and analytical reports for existing and potential customers.
- Tracks pending files and transfer and maintain historical files to an electronic file for storage.
- Sells small quantity generator call-in business as defined by the Director, Special Waste Sales.
- Regularly meets with the Director, Special Waste Sales, General Manager and Special Waste Representative(s) for review of monthly special waste activity reports and customer relationship activities as required.
- Assists in production and distribution of marketing materials for promotion of special waste and landfill disposal services.
- Participates in Company-sponsored activities as required.
- Completes proactive job-related duties as assigned.
- Knowledge of State, Federal and/or Landfill special waste rules, requirements and processes.
- Must exhibit excellent written and verbal communication skills.
- Basic knowledge of marketing, presentation and sales techniques required.
- Possess well-developed time management and organization skills.
- Ability to communicate professionally with internal and external customers.
- Ability to complete projects and assignments with minimal supervision.
- Demonstrated proficiency in typical office software such as Microsoft Office, including Word, Excel and PowerPoint.
- Professional presentation skills.
- Good time management skills to ensure assigned responsibilities are completed in an efficient manner.
- Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook.
- Has the ability to identify the information needed to clarify a situation; seeks information from appropriate sources; has the ability to tackle a problem using a logical, sequential approach and can anticipate the implications of actions.
- Is self-motivated; maintains a feeling of pride in work; has a strong work ethic and strives to achieve all goals; is competitive and has a strong drive to win; takes appropriate risks.
- Is trustworthy and maintains the highest level of confidentiality at all times.
- Has a service orientation; is actively looking for ways to help people.
- High school diploma or GED.
- Minimum of 1 year of customer service experience.
- Experience with MS Office including Word, Excel, PowerPoint and potential marketing type software.
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).