Business Process Analyst
Perfect Placement Group
- Orange, CA
- $65,000-88,000 per year
- Permanent
- Full-time
- Work cross functionally across different departments in the functional design, development, testing, implementation, and rollout of existing and new business processes.
- Serve as primary point of contact and effectively communicate with departments on the progress of implementations.
- Create and maintain training documentation for business processes.
- Make recommendations for process/software enhancements.
- Conduct preliminary investigation for all new business process requests. Review requirements, specifications, test, support and training plans to ensure they are in line with business objectives on projects.
- Create quality reporting, analysis and audits to measure the success of implementations.
- Help ensure new system requirements/enhancements/changes are tested and delivered in a timely manner.
- Other tasks may include: support other project testing as needed, running reports and pulling data from the system for audits, making recommendations to the development team to improve the system.
- Perform additional duties as required and or requested.
- High School Education required.
- Bachelor’s degree and/or equivalent work experience.
- Strong technical knowledge
- Strong mathematical skills
- Self-driven, “can do” attitude
- Excellent oral and written English language communication skills
- Bilingual in Spanish preferred
- Provide high level of customer service
- Good organizational skills
- Proficient in the Microsoft office suite of products.
- Knowledge of .Net & SQL preferred but not required.
- Demonstrated project management skills: ability to manage multiple events, and tasks, and prioritize accordingly
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk.
- The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
- Referral, Holiday, and Annual Bonuses
- Annual pay increases
- Paid Time Off
- Medical, Dental, and Vision Insurance
- Company-paid Short Term and Long Term disability;
- Company-paid Life Insurance
- Tuition Reimbursement
- Traditional and Roth 401(k) plans with company matching contributions
- Charitable donation matching programs
- Free, company-sponsored 1-on-1 tutoring for children/dependents of employees in grades k-12, including free tutoring for SAT and ACT tests.