Director of F&B (Development) - Maryland

Live! Casino Hotel

  • Hanover, MD
  • Permanent
  • Full-time
  • 1 day ago
Min CompensationUSD $117,000.00/Yr.Max CompensationUSD $142,500.00/Yr.OverviewWhy We Need Your Talents:The Director of Food & Beverage (Development) is responsible for leading the strategy, growth, and innovation of our Food & Beverage programs. This role is focused on overseeing existing F&B operations in addition to developing new concepts, training programs, and enhancing the overall casino entertainment and F&B guest experience. The Director plays a key role in brand creation, market expansion, and ensuring the successful launch of new outlets and entertainment-driven experiences.ResponsibilitiesWhere You'll Make an Impact:
  • Leads new concept development including ideation, design, and operational strategy for new and existing outlets.
  • Drives brand development initiatives, ensuring consistent brand standards and operational excellence.
  • Develops and implements comprehensive training programs for new hires and ongoing professional development for all F&B team members.
  • Partners with Casino Entertainment leadership to create seamless entertainment and F&B experiences that maximize guest satisfaction and revenue.
  • Collaborates with cross-functional teams to integrate new F&B and entertainment offerings into broader property strategies.
  • Develops an operating budget for each of the department’s revenue outlets; after approval, monitors and takes corrective action as necessary.
  • Assures that F&B standard operating procedures for revenue and cost control are in place and consistently utilized.
  • Inspects to ensure that all safety, sanitation, energy management, preventive maintenance and other standards are consistently met.
  • Helps plan and approves internal sales promotion activities for the food and beverage department.
  • Helps plan and approve the staffing and scheduling procedures and job description/ specifications for all F&B department staff.
  • Manages the long-range staffing needs of the department.
  • Establishes quantity and quality output standards for personnel in all positions within the department.
  • Ensures that all legal requirements for F&B staff are consistently adhered to including wage and hour and federal, state and/or local laws pertaining to alcoholic beverages.
  • Conducts market research to identify trends, new products, and growth opportunities and develops an analysis of the cost/profit benefits.
  • Develops and implements policies and procedures for F&B departments.
  • Reviews new techniques for food preparation and presentation in a manner and variety to maximize member and guest satisfaction and to minimize food costs.
  • Oversees actual service on a routine, random basis.
  • Helps develop wine lists and bottle/glass wine sales promotion programs.
  • Develops on-going professional development and training programs for food production, service and bar production/service personnel.
  • Ensures correct handling procedures to minimize China and glassware breakage and food waste.
  • Addresses member and guest complaints and advises the VP of F&B about appropriate corrective actions taken.
  • Maintains appearance, upkeep and cleanliness of all food and beverage equipment and facilities.
  • Monitors employee dress codes according to policies and procedures.
  • Manages physical inventory verification and provides updated information to the accounting department.
  • Responsible for the proper accounting and reconciliation of the Point-of-Sale systems and member revenues.
  • Maintains records of special events, house counts, food covers and daily business volumes.
  • Audits and approves biweekly-weekly payroll.
Skills to Help You Succeed:
  • Proven ability to conceptualize and launch new brands in the hospitality or gaming industry.
  • Strong organizational, leadership, and communication skills - both written and verbal.
  • Excellent interpersonal skills that build trust and instill confidence to motivate, influence others, and mitigate conflict.
  • Ability to take the initiative to identify, prioritize and implement all elements required for the team to fulfill responsibilities in accordance with core strategic goals.
  • Creative problem-solving skills with the ability to maintain a high level of flexibility, professionalism, and integrity. This includes demonstrating an aptitude for effectively addressing any issue collaboratively with others.
  • Leadership and influencing skills that lend to leading teams, building positive relationships, and collaborating with internal and external partners.
  • Ability to work well under tight deadlines in a fast-paced environment.
QualificationsMust-Haves:
  • Bachelor’s degree (preferred).
  • 12 years (preferred) in hospitality management, with at least 5 years in concept development.
  • Demonstrated success in brand development and launching new outlets.
  • Proven track record in training program development and team leadership.
  • Business savvy.
  • Demonstrated financial acumen, capable of providing strong P&L.
  • Business-savvy, strategic thinker with the ability to deliver results.
  • A visible, proactive leader with a passion for innovation and hospitality.
Physical Requirements:
  • Ability to work long hours.
  • Ability to stand for long periods of times without sitting or leaning.
  • Ability to climb stairs multiple times daily.
  • Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to climb, bend, stretch, twist or reach with your body and arms.
  • Ability to work under variable temperatures and noise levels.
What We OfferPerks We Offer You
  • Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
  • On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
  • Training and pathways for career growth
  • Robust Rewards & Recognition Programs
  • Annual Merit Based Pay Increases
  • Discretionary Performance Bonuses
  • Discretionary Service Bonuses
  • Free parking
  • Free food and discounted meals
  • Live! Hotel, Food & Beverage, and Entertainment Discounts
Life at Live!Individuals chosen to be part of the Live! Team can expect:
  • To be part of an exciting experience unlike any other in the market.
  • To be given the power and responsibility to put service and community first.
  • To come together as a strong team, while valuing and celebrating our diversity.
  • To be given the tools, resources, and opportunity to grow in their career.
  • To work hard and have fun.
  • Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
  • The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.

Live! Casino Hotel