Hospice Director of Clinical Services

• • Monitors staffing productivity and identifies staffing needs to ensure adequate staff coverage to meet safe and timely patient care delivery.

• Is knowledgeable of federal Conditions of Participation, state licensing regulations and accreditation standards and is able to interpret regulations for clinical staff to ensure patient advocacy, informed decision making and compliance with policies and regulations.

• Is knowledgeable of reimbursement requirements for all third party payers.

• Review Plans of Care to ensure orders, frequencies and documentation are complete and accurate.

• Monitors census for current active patients and timely discharges.

• Performs joint supervisory home visits at time of review or more often as needed to ensure compliance with network policies, assess competence of staff, compliance with Standard Precautions, and quality of care delivery.

• Completes staff performance reviews in timely manner, addresses performance weaknesses and coaches staff for improvement.

• Initiates progressive discipline action collaboratively with Manager and the Human Resources Department.

• Facilitates and ensures quality initiatives are implemented.

• Is a good steward of resources working within Budget, managing productivity and practicing cost containment.

• Monitors and informs administration of serious patient/staff concerns or any other situation that would be high risk for the network.

• Follows chain of command appropriately.

• Monitors and manages visit utilization, supply utilization and staff overtime to ensure good financial management.

• Ensures staff meets competency requirements via orientation and annual skills lab attendance at all mandatory in-services.

• Demonstrates knowledge of human resources principles and network policy.

• Coordinates the IDG meetings in a timely manner so that the Plans of Care are reviewed for each patient, all deaths are reviewed, problems are identified and solved through in an interdisciplinary approach, staff receives emotional and clinical support.

• Assigns RN Case managers and Social Workers to new patients.

• Communicates with patients/family as needed for care issues.

• Schedules all clinical, on-call and triage staff for weekdays, weekends, holidays 24/7, communicates coverage to the Answering Service and appropriate hospice staff.

• Coordinates admissions to hospice with Hospice Admission Coordinators and HH Admission.

• Participates in Palliative Care Conferences as requested.

• Coordinates care with Home Health, Private Duty, and Pharmacy as needed to meet the patient's needs.

• Obtains authorization for and coordinates the implementation of Continuous Care, Respite Care, and inpatient care.

• Assesses need and provides authorization for medications, supplies, and equipment that are not routinely covered by hospice.

• Conducts interviews of potential employees.

• Acts as a role model to facilitate change and to develop and maintain employees.

• Preferred - Hospice experience

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
• Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy.
• Other Skills and Abilities: Effective skills in communication, problem-solving, interpersonal relationships and prioritization.
• Other Skills and Abilities: Flexibility to adapt to new and changing situation.
• Other Skills and Abilities: Critical thinking skills, able to make decisions, handle multiple concurrent tasks.
• Other Skills and Abilities: Exhibits good organizational and time management skills.
• Other Skills and Abilities: Demonstrated skill in end of life care, staff supervision, documentation requirements, hospice regulations, service coordination or case management.
• Other Skills and Abilities: Sufficient background knowledge and expertise in clinical decision-making for the patient population assigned to meet the needs of patients.

• Required upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information.

• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

Compassus