Billing Analyst, ASG
Gategroup
- Reston, VA
- Permanent
- Full-time
- Performs continuous audits to ensure standard, consistent and quality master data in catering systems is valid and correct.
- Interfaces with several internal groups, including the buyers and SAP coordinators across multiple kitchens, members of the Business Process Improvement team, Pricing, Billing, and Menu Specification analysts for assigned accounts.
- Collects and interpret menu specifications for assigned accounts, and research and resolve any discrepancies.
- Works with JIRA issue reporting and coverage of on call (off hours, weekends approximately 7 weeks).
- Partners with your assigned airline Account Executives, Gate Gourmet units, the Pricing and Data management and Collections/Credit Department to identify our common problems and limit their frequency and volume.
- Works closely with your supervisor, Pricing and Data Analysts and our customers to monitor and interpret any changes to airline specifications ensuring lead times are met upstream.
- Partners with the supervisor to find new ways to improve our systems and process.
- Demonstration and or proven success in 2 of the 10 following ASG, job competencies:
- Analysis and Reporting
- Business Acumen, Planning and Management
- Communication and Presentation
- Champions Diversity & Inclusion
- Customer Focus and Relationship Building
- Champion for Change
- Influencing
- Information and Technology Proficiency
- Leadership
- Problem Solving and Decision Making
- Bachelor's Degree required, from an accredited university or equivalent
- 3 years or more previous demonstrated analyst work experience.
- Proven experience within an SAP environment.
- Work experience in an operations or manufacturing environment
- Work experience in a food production or food service environment
- Experience working within a cross-functional team
- Prior training and development experience preferred
- Ability to communicate well with internal and external customers, verbally and in writing.
- Regular and on-time attendance.
- Hours regularly exceed 40 hours per week.
- Must be willing to participate in an on-call rotation that would involve evening and weekend work approximately once every two months.
- Must be able to demonstrate proficiency in one of three core job functions (Billing, Data, Pricing)
- Must demonstrate and have basic skills in Microsoft Office applications, specifically Word, Excel, and Outlook.
- Must have solid analytical skills.
- Display an outstanding work ethic.
- Must work effectively in a team based environment.
- Must have the ability and desire to meet required timelines.
- Strong mathematical aptitude.
- Thinking – Information Search and analysis & problem resolution skills
- Engaging – Understanding others, Team Leadership and Developing People
- Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
- Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
- We treat each other with respect and we act with integrity
- We communicate and keep each other informed
- We put our heads together to problem solve and deliver excellence as a team
- We have passion for our work and we pay attention to the little details
- We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
- We do what we say we will do, when we say we are going to do it
- We care about our coworkers, always taking an opportunity to make someone’s day better