Project Manager (Forensics)
- North Carolina
- $80,000-100,000 per year
- Permanent
- Full-time
- Lead end-to-end software implementation projects for forensic labs and medical examiner customers
- Manage project scope, schedules, budgets, resources, and risks across multiple concurrent projects
- Communicate proactively with internal teams and external stakeholders, ensuring alignment and transparency
- Drive project decisions, resolve conflicts, and negotiate trade-offs to keep projects on track
- Conduct regular project reporting (KPIs, financials, status updates) for customers and internal leadership
- Forecast project delivery timelines and financials every month, quarter and year for all assigned projects. Forecasting measures the difference between your project forecasts and the project results.
- Create regular customer-facing status reports and identify when requested work requires formal change orders to the contract or statement of work
- Manage invoicing milestones and project financials to support cash flow and working capital goals
- Lead post-implementation reviews to identify lessons learned and continuously improve processes
- Contribute to the evolution of project delivery practices across the Professional Services (PS) team
- 5+ years of progressive project management experience in software or enterprise system delivery
- Proven ability to manage customer-facing projects with multiple workstreams and stakeholders
- Strong leadership, communication (written and verbal), negotiation, and conflict-resolution skills
- Ability to manage priorities and negotiating resources in a matrixed environment and drive cross-functional collaboration
- Possess relevant experience with contract negotiations and customer management.
- Experience with software implementation methodologies and client relationship management
- Proficiency with Microsoft Project, Excel, PowerPoint, Visio, and SharePoint
- Experience in forensic science (crime lab LIMS) or medical examiner environments
- PMP certification (or in progress); but not required
- Familiarity with criminal justice workflows and evidence/laboratory systems
- A confident, customer-first approach and strong analytical decision-making skills
- Ability to thrive independently while collaborating with a remote, distributed team
- Familiarity with Wrike Project Management Software
- Excellent customer service skills
- 3 weeks' vacation + 5 personal days
- Comprehensive benefits from day one: Medical, Dental, and Vision
- Employee stock ownership plan and 401k matching
- Lifestyle rewards program
- Remote-first flexibility
- An opportunity to work with professionals making a difference in Forensic Science
- This is a remote position
- Travel may be required, typically
- $80,000 - $100,000 (based on experience)
- We empower our employees to make a difference
- We have an award-winning culture
- We offer opportunity to learn
- We are financially strong and we are owned by the largest software company in Canada (CSI)
- We have fun!
- Instagram: @weareharris
- LinkedIn: Harris Computer