Installation Service Technician-Northern California
Development Group, Inc.
- Redding, CA
- $37,440-49,920 per year
- Permanent
- Full-time
- Install and/or removal of equipment in accordance with standard operating procedures and company best practices.
- Unbox, stage equipment for pre-installation configuration and testing, re-box and prepare for outbound shipment -
- Document and track installed equipment through IST documentation tools and standards.
- Maintain accountability and readiness of all tools and equipment.
- Maintain a clean job site; pick up all tools and equipment; secure job site each day to eliminate potential hazards.
- Experience leading teams
- Must be at least 18 years old.
- There are no minimum educational requirements to be an Installation Services Technician, however a High School Diploma is recommended.
- High school classes in general shop, welding, mechanical drawing, blueprint reading, physics and mathematics are preferred.
- Prior installation or construction experience recommended.
- Must have physical strength, hand-eye coordination, and endurance.
- Excellent verbal and written communication skills including the ability to speak, read, write and understand the primary language(s) used in the workplace which is English.
- Proficient with computer systems such as Microsoft Office, word processing, email, usage of the internet, etc.
- Installation Services Technicians must be able to concentrate on their tasks with high attention to detail.
- Strong documentation skills – to be utilized for case management and knowledge capture.
- Communicate and work effectively with staff in all levels of the organization to drive product development using industry experience and customer feedback.
- Complete required training and development objectives within the assigned time frame; driven to attain relevant certifications
- The ability to travel approximately 75% of the time is needed. This position frequently requires long hours, weekend work, out-of-the-area, and overnight travel.
- Ability to respond to inbound non-technical support inquiries from internal staff, customers and business partners; effectively articulate necessary technical and non-technical information to customers in a simple and concise manner in person, over the telephone or via e-mail.
- Ability to follow all safety protocols and notify supervisor of safety concerns.
- Most tasks are performed in a team environment with coworkers acting as a team leader. There is minimal direct supervision so strong initiative is a must.
- Must be organized and analytical with attention to detail and accuracy of work product; able to eliminate obstacles through creative and adaptive approaches.
- Ability to perform administrative tasks (reports, expense reports, etc.).
- Must maintain professional demeanor in any given situation.
- These tasks can include mounting of interior and exterior housings/ or weather proof enclosures; requiring the use of drill bits, tape measures, and hand levels, while on ladders.