Senior Staff Technical Program Manager | Security
- Atlanta, GA
- Permanent
- Full-time
- Manage multiple large Security programs/projects, in enterprise environments delivering business applications for one or more departments from original business case through final implementation
- Develop detailed program/project execution plan, and manage all implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release to production and delivery within budget constraints
- Provide overall communication and work with all areas affected by the program/project including partners, business sponsors and vendors
- Create status reporting to support project/program discussions at Steering Committee and Sponsor level
- Apply consistency and best practices through project initiation, planning, execution and closing phases, promoting outcomes and benefit tracking
- Lead strategic planning efforts to develop and execute program management initiatives that support organizational objectives and drive long-term growth
- Help streamline work process to improve efficiency and consistency
- Engage with the business at different levels to understand technical needs, capture the requirements and coordinate prioritization
- Drive crucial conversations with senior executives in Security and business to define strategic business case and measurable business outcomes
- Drive all PMO activities in coordination with a team of technical and non-technical professionals dedicated to the implementation and enablement of company-wide business support systems
- Develop standardized processes and methodologies for value driven program management
- Guide teams and provide technical solutions while mitigating or removing hurdles / obstacles
- Understand global cybersecurity themes, regulations, trends, tools, and terms
- Excellent teamwork, communication skills, problem solving, conflict resolution management, active listening, time management, interpersonal skills, negotiation and persuasion with demonstrated ability to partner with teams across the company
- Exceptional relationship building skills with empathy and social awareness to successfully work with people and groups from various cultural backgrounds and locations worldwide
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- 12+ years of hands-on project management experience
- 6-8 years of PM experience within a large to medium-sized software company
- Preferred candidate will have 4-5 years of experience with Security topics, compliance and managing security projects
- Excellent organizational skills, solid attention to detail and proven project management skills
- Excellent teamwork, communication skills, problem solving, conflict resolution management, active listening, time management, interpersonal skills, negotiation and persuasion with demonstrated ability to partner with teams across the company
- Exceptional relationship building skills, leading with empathy and social awareness to successfully work with people and groups from various cultural backgrounds and locations worldwide
- Must have excellent analytical and problem-solving skills with the ability to execute process improvements and solutions
- Proven success in working collaboratively, improving efficiency, and crafting/coordinating the implementation of ideas
- Experience managing multiple large programs/projects, in enterprise environments delivering business applications for one or more departments
- Ability to guide teams and provide technical solutions while mitigating or removing hurdles / obstacles
- Experience overcoming project crisis
- Demonstrated ability to lead extended groups of senior professionals in a matrixed organization
- An understanding of global cybersecurity themes, regulations, trends, tools, and terms
- Active holder of one or more professional designations or accreditations in relevant field, e.g., Certified Program Mgmt. Professional (PMP); CSPO (product owner) or CSSM (Scrum Master); Lean Six Sigma (LSS) Green/Black Belt.
- ServiceNow Platform experience