Assistant Food & Beverage Manager | Cafe Herrera
- Dallas, TX
- Permanent
- Full-time
- To consistently insure the maximum guest satisfaction while dining in the restaurant.
- Pre-meal meeting conducted with service staff on a daily basis.
- Supervision of floor during operation.
- Insure that service personnel follow service protocol including steps of service.
- Monitor timing of guest experience.
- Handle all complaints to the guests' satisfaction.
- Maintain a consistently smooth running operation.
- Make the Front of the House staff weekly schedule.
- Ensure Kitchen, stewarding and cashier staff are on duty as scheduled.
- Ensure the side-stations are fully stocked with equipment.
- All side-work complete and checked out by the manager.
- Making sure the beverage machines are functioning properly.
- Ensure station rotation in seating.
- Assist in seating or service of guests as necessary.
- Coordinate all functions in dining room during service.
- Monitor productivity of service staff.
- Monitor and critique the quality and consistency of the food product.
- Making sure special boards and/or descriptions posted accurately.
- Continuously check food quality and presentation coming from kitchen.
- Maintain food displays during service.
- Monitor guest satisfaction and comments regarding food and service.
- To be familiar with clients so that there is constant recognition of all repeat guests.
- Review reservations on a daily basis and check against the VIP list from the front desk.
- All special attention details handled properly.
- Maintain the physical atmosphere and cleanliness of the restaurant.
- Ensure the staff’s uniforms and appearances meet specifications.
- Make sure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations and tray stands.
- All menus inspected daily by hostess.
- Make sure all equipment in good condition and clean.
- Make sure work areas are being maintained neat, orderly and clean.
- All lights and music adjusted appropriately for each meal period.
- To contribute to the profitability of the restaurant through cost control effectiveness.
- Constantly perform positive up-selling techniques with service staff.
- Expedite table turnover and table resetting.Implement sales promotions and merchandising programs.
- Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
- Know and adhere to all company policies and procedures.
- Know emergency procedures (including CPR) and work to prevent accidents.
- Be familiar with and enforce all policies related to liquor liability laws.
- Perform any and all other duties assigned and/or required by management.
- Bachelor’s Degree or Equivalent
- Previous Restaurant Manager Experience required
- Flexible schedule including evenings, weekends, and holidays
- Understanding of financial statements and labor productivity