Client Success Manager , Voluntary Benefits (E)
EBG
- Miami, FL
- Voluntary
- Full-time
- Address day-to-day questions and service inquiries from client contacts, Account Managers, and other internal departments
- Prepare reporting and presentation materials to demonstrate Beneplace’s value proposition
- Manage client marketplace websites
- Maintain up-to-date client records in Salesforce
- Prepare for and support clients’ annual Open Enrollment efforts, including benefit fairs
- Leverage critical thinking to identify and implement process improvements
- Other duties, as assigned
- Bachelor’s degree and 3+ years related work experience
- Strong knowledge of voluntary or ancillary benefit products and insurance industry preferred
- Excellent communication and interpersonal skills
- Strong organizational and multi-tasking skills
- Capable of maintaining strong relationships
- Superb analytical and problem-solving abilities
- Ability to work in a fast-paced environment
- Strong working knowledge of Microsoft Office Suite (Outlook, PowerPoint, Excel, Word)
- Obtain/maintain Property & Casualty license
- Able to travel for business as needed up to 20% of the time (Q1)
- Medical, Dental & Vision
- 401k Match
- Short Term Disability, Long Term Disability (Company Paid)
- Company Paid Basic Life and AD&D
- Additional Voluntary Benefits
- Flexible Work Arrangements
- 3 Weeks of PTO + 5 Personal Days
- Paid Holiday Break from Christmas to New Year
- Paid Holidays
- Fitness Centers (location dependent)
- Annual Day of Giving
- Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!