Data Center Field Technician III Lead (Rack & Stack)
TeleWorld Solutions Inc
- Phoenix, AZ
- Permanent
- Full-time
- Perform rack & stack installations in data centers and central offices, including installing/removing ladder racks, fiber raceways, and cabinets
- Execute fiber cabling tasks, including running, cleaning, scoping, and terminating fiber patch cords to Fiber Distribution Panels (FDPs)
- Conduct DC power work including -48V rectifier and PDU installations/removals (live network environments)
- Assist in basic testing of hardware to support quality installations and service turn-ups
- Read and interpret Engineering Design Packages (EDPs) and Visio drawings
- Perform site audits, inspections, and virtual audits with remote teams
- Document and submit job data including redlines, time & expenses, and closeout reports promptly and accurately
- Communicate effectively with Project Managers, Site Leads, and Remote Testers
- Follow Methods of Procedure (MOP) prior to and during job execution
- Maintain clean and safe job sites; manage materials and debris removal
- Operate and maintain company vehicles, tools, and test equipment safely
- Minimum 5 years of IP Transport experience.
- High school diploma required; post-secondary technical training preferred
- Direct Central Office
- Data Center experience.
- Valid driver’s license and clean MVR
- Must be able and willing to travel 75–100% across the U.S.
- Ability to lift up to 50 lbs, climb ladders, and work in data center environments
- Proficient in the use of hand tools, fiber tools, and power tools
- Good understanding of DC power systems, ESD handling, and fiber optics
- Strong time management, organizational, and documentation skills
- Ability to follow structured MOPs and escalate issues as needed
- Familiarity with Microsoft Office and mobile reporting tools
- Able to work long hours and maintain high productivity in the field
- Excellent verbal and written communication skills